A. 1. Develop an exit interview template: Create a structured questionnaire that covers key areas of the project experience, including satisfaction, challenges, and suggestions for improvement. 2. Schedule exit interviews: Reach out to clients after project completion to schedule a brief call or video meeting to conduct the exit interview. 3. Document feedback: Keep a record of the feedback received during exit interviews to identify trends and areas for improvement.
B. 4. Use online survey tools: If clients prefer not to have a live interview, send them a survey link to gather their thoughts and experiences.