A. Utilize the self-help resources available on Lightspeed's website, such as FAQs, knowledge base articles, and community forums. Often, you can find solutions to common issues without needing to contact support. Familiarize yourself with these resources to resolve issues more quickly in the future.
B. When you do need to contact customer support, try to reach out during off-peak hours, such as early mornings or late evenings, when response times may be quicker. Additionally, provide detailed information about your issue in your initial contact to help expedite the resolution process.