A. 1. Familiarize yourself with Remedios24's refund policy before making a purchase. If you need to request a refund, follow the outlined process carefully. 2. When requesting a refund, provide all necessary information, including your order number and the reason for the refund, to expedite the process.

B. 3. If you do not receive a response regarding your refund request, follow up with customer service, referencing your initial request.