A. 1. When contacting customer service, be clear and concise in your communication. Include your order number, a brief description of the issue, and any relevant details. 2. Use multiple channels to reach out, such as email, live chat, or social media, to increase the chances of a timely response.
B. 3. If you do not receive a response within a reasonable timeframe (e.g., 48 hours), follow up with another message referencing your previous inquiry. 4. Document all communications for future reference.