A. 1. Use the online chat feature if available on the Greene King website for immediate assistance. 2. Prepare your order details (order number, date, etc.) before contacting customer service to expedite the process. 3. If you are on hold, be patient and avoid hanging up as it may reset your place in the queue.

B. 1. Document your inquiries and responses for future reference. 2. If you have a recurring issue, consider reaching out during less busy hours, typically mid-morning or early afternoon.