fix problems on Greene King [web]

​

—— Run into issues on Greene King? Get help pending when official support gets back to you!

Greene King
Info:
company: greeneking.co.uk
: greeneking.co.uk
: Crown Street, Bury Saint Edmunds, IP33 1QU, GB
Chat with our AI-based Greene King Support
   Hello! How can I assist you?  

characters left:
 
Bugs issue

Inconsistent food quality

Fix: 1. Provide feedback directly through the Greene King app or website after each visit to help them track quality issues. 2. If you notice a s... ⇲

Cold food served

Fix: 1. If your food arrives cold, politely inform the staff immediately so they can replace it or reheat it. 2. When ordering, specify that you... ⇲

Inaccurate order fulfillment

Fix: 1. Double-check your order before submitting it online or confirming it in person. 2. If you receive the wrong order, inform the staff immed... ⇲
 
Updates issue

Menu changes leading to customer dissatisfaction

Fix: 1. Regularly check the Greene King website or app for updates on the menu. 2. If you have a favorite dish that is no longer available, consi... ⇲

Limited availability of popular menu items

Fix: 1. Check the menu online before visiting to see if your desired items are available. 2. If a popular item is unavailable, ask the staff for... ⇲
 
Notifications issue

Lack of communication regarding promotions

Fix: 1. Sign up for newsletters or notifications through the Greene King website to stay informed about promotions. 2. Follow Greene King on soci... ⇲

Cancellation of reservations without notice

Fix: 1. Confirm your reservation a day before your visit to ensure it is still valid. 2. If your reservation is canceled, ask the staff if they c... ⇲
 
Support issue

Inadequate staff training leading to poor service

Fix: 1. Provide constructive feedback to management about your experience to help them identify training needs. 2. If you encounter a specific is... ⇲

Unhelpful management

Fix: 1. Document your experiences and provide specific feedback to management through the Greene King website or app. 2. If you have a concern, t... ⇲

Brusque staff attitude

Fix: 1. If you encounter brusque staff, remain calm and polite, as they may be having a tough day. 2. If the attitude persists, consider discussi... ⇲
 
Payments issue

High prices for reduced portion sizes

Fix: 1. Review the menu carefully before ordering to ensure you are aware of portion sizes. 2. Consider sharing dishes with others to make the me... ⇲

Increased fines for parking issues

Fix: 1. Always check the parking rules and regulations before visiting to avoid fines. 2. If you receive a fine, review the details and consider... ⇲
 
Loading issue

Long wait times for food

Fix: 1. If you are dining in, ask the staff for an estimated wait time when you place your order. 2. Consider ordering items that are known to be... ⇲
 
UI issue

Unpleasant dining atmosphere

Fix: 1. If the atmosphere is uncomfortable, consider discussing it with the staff to see if they can adjust the lighting or music. 2. Choose a di... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Bad experience
52.9%

Good experience
41.9%

Neutral
5.2%

~ from our NLP analysis of 401 combined software ratings.

 Switch to these Alternatives:
Hungry Horse
Greeneking Pubs
Greenekingpubs