A. To improve your chances of receiving a timely response from customer support, try reaching out during off-peak hours. Many companies experience higher volumes of inquiries during certain times of the day. If possible, contact them early in the morning or later in the evening when they may be less busy.

B. Utilize multiple channels to reach customer support. If you initially contact them via email, consider following up with a phone call or using live chat if available. This multi-channel approach can increase your chances of getting a quicker response.