A. To navigate the refund process, first, log into your vidIQ account and go to the 'Billing' section. Look for the 'Request a Refund' option. Fill out the required information, including your reason for the refund, and submit the request. Keep a record of your submission for future reference.

B. If the online process seems complicated, you can also check the FAQ section on the vidIQ website for detailed instructions on refunds. They often provide step-by-step guides that can simplify the process.