fix problems on VidIQ [web]

—— Run into issues on VidIQ? Get help pending when official support gets back to you!

vidIQ

Info:

company: vidiq.com

: vidiq.com

: 548 Market Street #70172, San Francisco, 94104, US

Chat with our AI-based vidIQ Support

🛠️ Common vidIQ Issues and Solutions on Web:

—— Experiencing any of these problems? Get a solution tailored for you below;

Unexpected charges during free trial

Fix: To avoid unexpected charges during the free trial, ensure you read the terms and conditions carefully before signing up. Check the billing s... ⇲

3% of users had this problem

Complicated refund process

Fix: To navigate the refund process, first, log into your vidIQ account and go to the 'Billing' section. Look for the 'Request a Refund' option.... ⇲

3% of users had this problem

UI issue

Changes to app layout causing user confusion

Fix: If you find the new layout confusing, take some time to explore the app. Familiarize yourself with the new features and layout by checking t... ⇲

Payments issue

High subscription prices in certain regions

Fix: If subscription prices are high in your region, consider looking for promotional offers or discounts that may be available. Sometimes, vidIQ... ⇲

Account issue

Limited features for new users

Fix: To maximize the features available to you as a new user, take advantage of any tutorials or onboarding sessions offered by vidIQ. These reso... ⇲

Difficulty in managing multiple accounts

Fix: To manage multiple accounts more effectively, consider using a password manager to keep track of your login credentials. This can save you t... ⇲

Uploads issue

Issues with saving and publishing content

Fix: If you are experiencing issues with saving or publishing content, first check your internet connection to ensure it is stable. A weak connec... ⇲

Updates issue

Inconsistent performance after app updates

Fix: If you notice inconsistent performance after an update, try restarting the app or your device. This can often resolve temporary glitches tha... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

92.3%

Bad experience

4.7%

Neutral

3.0%

~ from our NLP analysis of 1,175 combined software ratings.

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