A. 1. Keep a log of all communications with customer service, including dates, times, and the content of the conversations. 2. When reaching out again, reference your previous communications to provide context. 3. Use clear and concise language in your inquiries to minimize misunderstandings. 4. If possible, request a single point of contact for your issue to streamline communication.

B. 1. Consider using social media to express your concerns, as public visibility can sometimes prompt a quicker and more consistent response.