A. If you need to contact customer service, try using the live chat feature on the Farfetch website, if available. This can often yield quicker responses than email. Be prepared with your order number and any relevant details to expedite the process.

B. If you have submitted a request and are waiting for a response, check your spam or junk email folder to ensure you haven't missed their reply. Additionally, consider following up on your request after a few days if you haven't received a response, as this can sometimes prompt a quicker reply.