A. Double-check your order confirmation email to ensure that the product details match what you ordered. If there is a discrepancy, take a screenshot of the order confirmation and the delivered product. Then, log into your AJIO account, navigate to the 'Orders' section, and select the option to report an issue with your order. Provide the necessary details and upload the screenshots to expedite the resolution process.
B. If you received the wrong item, you can initiate a return through the AJIO app or website. Go to the 'My Orders' section, select the incorrect item, and choose the return option. Follow the prompts to schedule a pickup for the incorrect item.