A. Document all your interactions with customer service, including dates, times, and the nature of your inquiries. If you find that responses are consistently inadequate, consider using multiple channels to reach out, such as email, live chat, and social media, to increase your chances of receiving a satisfactory response.

B. If you continue to experience poor service, consider escalating your issue by requesting to speak with a supervisor or manager. Clearly explain your situation and the lack of support you have received.