A. To address incorrect sizing labels, first, refer to the sizing chart provided on the JJ's House website. Measure yourself accurately using a measuring tape and compare your measurements with the chart. If you find discrepancies, consider ordering a size up or down based on your measurements. Additionally, check customer reviews for insights on whether items run small or large, which can help you make a more informed decision.
B. If you receive an item with incorrect sizing, document the issue by taking photos of the label and the item. Then, reach out to customer service through their official channels, providing your order number and the details of the sizing issue. This may help in resolving the problem or obtaining a replacement.