A. To improve your chances of receiving a timely response from customer service, reach out during their business hours and use the most direct method of communication available, such as live chat or phone support if offered. Be clear and concise in your inquiry to facilitate a quicker response.

B. If you do not receive a response within a reasonable timeframe, follow up on your initial inquiry. Keep a record of your communications, including dates and times, to reference in your follow-up.