A. When contacting customer service, provide as much detail as possible about your issue, including order numbers, dates, and specific questions. This can help ensure that you receive a more accurate and relevant response. Use the live chat feature for quicker responses if available.

B. If you receive an unsatisfactory response, consider reaching out again with a clear summary of your previous interactions. Mention any reference numbers or names of representatives you spoke with to help them understand your situation better.