A. 1. Try different contact methods: If chat support is unresponsive, consider emailing or using social media for support. 2. Reach out during off-peak hours: Contact customer support during non-peak hours to potentially receive a quicker response. 3. Document your inquiries: Keep a record of your inquiries and any responses received for future reference. 4. Be patient: Understand that high demand can lead to longer response times, and try to remain patient while waiting for assistance. 5. Follow up: If you do not receive a response, follow up on your inquiry to ensure it is being addressed.