A. To avoid claims being denied due to missing documentation, always double-check the requirements for your specific claim. Before submitting, create a checklist of all necessary documents such as invoices, medical records, and any other relevant information. Keep copies of everything you submit for your records. Additionally, consider using a secure file-sharing service to send documents if the platform allows it, ensuring they are received and acknowledged by the insurance provider.

B. If a claim is denied, review the denial notice carefully to understand what documentation was missing. Contact customer service for clarification on what specific documents are needed. Once you have this information, gather the required documents and resubmit your claim promptly.