fix problems on Ledger Live [iphone]

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—— Run into issues on Ledger Live? Get help pending when official support gets back to you!

Ledger Live: Crypto & NFT App
Info:
company: Ledger SAS
: https://support.ledgerwallet.com/hc/en-us
: www.ledger.com
Chat with our AI-based Ledger Live Support
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Support issue

Customer service response time is long

Fix: 1. Use In-App Help: Check if Ledger Live has a help or FAQ section within the app. This can provide immediate answers to common questions wi... ⇲
 
Compatibility issue

Limited token support

Fix: 1. Use a Different Wallet: If Ledger Live does not support the tokens you need, consider using a different wallet that does. Research wallet... ⇲
 
UI issue

Ledger Live navigation is inefficient

Fix: 1. Familiarize with the Interface: Spend some time exploring the app to understand its layout and features. This can help you navigate more... ⇲

Transaction tags cause app distortion

Fix: 1. Avoid Using Tags: If you notice that using transaction tags causes distortion, consider not using them for the time being until a fix is... ⇲
 
Network issue

Bluetooth connection issues

Fix: 1. Reconnect Bluetooth: Go to your iPhone’s Settings > Bluetooth, turn off Bluetooth, wait a few seconds, and turn it back on. Then, try rec... ⇲
 
Updates issue

Firmware updates are forced

Fix: 1. Schedule Updates: If possible, schedule firmware updates for a time when you can monitor the process. This way, you can ensure that every... ⇲

No real-time price updates

Fix: 1. Refresh Prices Manually: Similar to slow price updates, manually refresh the prices in the app to get the latest information. 2. Check I... ⇲
 
Payments issue

Transaction failures lead to funds being held

Fix: 1. Wait for Confirmation: Sometimes, transactions may take longer than expected. Wait for a while to see if the transaction eventually goes... ⇲

High fees for third-party services

Fix: 1. Compare Fees: Before using a third-party service, compare fees across different platforms to find the most cost-effective option. 2. Use... ⇲
 
Customization issue

Lack of advanced charting options

Fix: 1. Use External Charting Tools: Consider using external charting tools or apps that provide advanced charting options. You can track your as... ⇲
 
Privacy issue

Inability to hide specific NFTs

Fix: 1. Organize NFTs: If hiding is not an option, consider organizing your NFTs into collections or categories within the app to make them easie... ⇲
 
Features issue

Limited features for mobile transactions

Fix: 1. Use Desktop Version: If possible, use the desktop version of Ledger Live for more features and a better experience when conducting transa... ⇲
 
Battery issue

Inconsistent battery performance

Fix: 1. Check Background App Usage: Go to Settings > Battery and check which apps are using the most battery. If Ledger Live is consuming too muc... ⇲
 
Transfers issue

Difficulty in transferring coins

Fix: 1. Double-Check Addresses: Ensure that you are entering the correct wallet addresses when transferring coins. A small mistake can lead to fa... ⇲
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 what users are saying
Good experience
97.0%

Bad experience
2.3%

Neutral
0.7%

~ from our NLP analysis of 11,124 combined software ratings.

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 Private Data Ledger Live collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics