fix problems on CoinStats [iphone]

—— Run into issues on CoinStats? Get help pending when official support gets back to you!

CoinStats: Crypto Portfolio

Info:

company: COINSTATSAPP LLC

: coinstats.app

Chat with our AI-based CoinStats Support

🛠️ Resolved Issues on iPhone:

—— Does any problem match yours? click to get a solution tailored for you

App frequently has bugs

Fix: 1. Ensure the app is updated to the latest version by going to the App Store, searching for CoinStats, and tapping 'Update' if available. 2.... »»

Data inaccuracies for certain accounts

Fix: 1. Check the account settings within the app to ensure that all linked accounts are correctly configured. Go to Settings > Accounts and veri... »»

Payments issue

Difficulties in canceling premium subscription

Fix: 1. Open the Settings app on your iPhone. 2. Tap on your name at the top, then select 'Subscriptions'. 3. Find CoinStats in the list and tap... »»

No clear refund policy reminders

Fix: 1. Review the app's terms of service or help section for information on the refund policy. 2. Keep track of your subscription dates and any... »»

Account issue

Limited wallet connections in free version

Fix: 1. Review the list of supported wallets in the app's documentation or help section to ensure you are utilizing all available connections. 2.... »»

Inability to track certain wallets

Fix: 1. Verify that the wallets you want to track are supported by CoinStats. Check the app's documentation for a list of compatible wallets. 2.... »»

Limited features in free version compared to competitors

Fix: 1. Evaluate which features are most important to you and consider whether upgrading to the premium version is worth the cost based on your n... »»

Bugs issue

Inconsistent profit/loss calculations

Fix: 1. Double-check the transaction history for each asset in your portfolio to ensure all entries are accurate. Go to your portfolio and review... »»

Negative balance discrepancies

Fix: 1. Review your transaction history for any errors or missing entries that could cause discrepancies. 2. Ensure that all transactions are rec... »»

Settings issue

Manual CSV import process is complicated

Fix: 1. Review the app's help section for detailed instructions on the CSV import process. 2. Ensure your CSV file is formatted correctly accordi... »»

UI issue

UI changes negatively received

Fix: 1. Familiarize yourself with the new UI by exploring each section of the app to understand the changes. 2. Check the app's help section for... »»

Hidden features are not intuitive

Fix: 1. Explore the app's help section or user guide to discover all available features. 2. Experiment with different sections of the app to unco... »»

Accessibility issues for visually impaired users

Fix: 1. Enable VoiceOver on your iPhone by going to Settings > Accessibility > VoiceOver and turning it on. This may help with navigation within... »»

Notifications issue

Notifications can be spammy

Fix: 1. Go to the app's settings and look for notification preferences. Adjust the settings to reduce the frequency or type of notifications you... »»

Ads issue

Forced advertisements for paid users

Fix: 1. Check the app settings to see if there is an option to disable ads for premium users. 2. If ads are still appearing, try logging out and... »»

Slow issue

Slow refresh rate for real-time data

Fix: 1. Ensure you have a stable internet connection, as a weak connection can slow down data refresh rates. 2. Try closing other apps running in... »»

Support issue

Lack of timely customer support

Fix: 1. Check the app's help section for FAQs or troubleshooting guides that may address your issue without needing to contact support. 2. Look f... »»

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

83.8%

Bad experience

15.3%

Neutral

0.9%

~ from our NLP analysis of 111 combined software ratings.