fix problems on Zerion Wallet [iphone]

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—— Run into issues on Zerion Wallet? Get help pending when official support gets back to you!

Zerion Wallet: Crypto & Web3
Info:
company: Zerion LLC
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Syncing issue

Slow syncing of account balances

Fix: 1. Check your internet connection: Ensure you are connected to a strong Wi-Fi or cellular network. 2. Restart the app: Close and reopen the... ⇲
 
Payments issue

Transaction failures

Fix: 1. Check network status: Ensure that the network you are using is operational and not experiencing issues. 2. Verify transaction details: Do... ⇲

High transaction fees

Fix: 1. Check network fees: Before confirming a transaction, review the fees and see if you can adjust the gas price or transaction speed. 2. Tim... ⇲
 
Compatibility issue

Limited support for certain tokens

Fix: 1. Check supported tokens list: Visit the Zerion Wallet website or app documentation to see if the token is supported. 2. Use alternative wa... ⇲

No Binance Smart Chain support

Fix: 1. Use alternative wallets: If you need to interact with Binance Smart Chain, consider using wallets that support it. 2. Monitor updates: Ke... ⇲

Limited NFT support

Fix: 1. Use alternative wallets: If you need to manage NFTs, consider using wallets that offer better support for NFTs. 2. Monitor updates: Keep... ⇲
 
UI issue

Poor network-switching UX

Fix: 1. Familiarize with network settings: Go to the settings within the app and review how to switch networks. 2. Practice switching: Try switch... ⇲

Clunky web browser experience

Fix: 1. Use an external browser: Instead of using the in-app browser, copy the URL and open it in Safari or another browser for a smoother experi... ⇲

Lack of basic data aggregation visuals

Fix: 1. Use external tools: Consider using third-party portfolio trackers or analytics tools that can provide the visuals you need. 2. Provide fe... ⇲

Issues with displaying prices for certain assets

Fix: 1. Refresh the app: Pull down to refresh the asset prices. 2. Check network connection: Ensure you have a stable internet connection. OR... ⇲
 
Notifications issue

Push notifications not working

Fix: 1. Check notification settings: Go to your iPhone settings, find Zerion Wallet, and ensure notifications are enabled. 2. Restart the app: Cl... ⇲
 
Security issue

Inability to copy seed phrase or private key

Fix: 1. Use the app's export feature: If available, use the app's built-in feature to export or back up your seed phrase securely. 2. Write it do... ⇲
 
Updates issue

Wallets disappearing after updates

Fix: 1. Check for multiple accounts: Ensure you are logged into the correct account where your wallets are stored. 2. Restart the app: Close and... ⇲
 
Support issue

Customer support response time is slow

Fix: 1. Use community forums: Engage with user communities or forums where you might find quicker responses from other users. 2. Check FAQs: Revi... ⇲
 
Crashes issue

Zerion Wallet crashes during transactions

Fix: 1. Restart the app: Close and reopen the app to clear temporary issues. 2. Update the app: Ensure you are using the latest version of the ap... ⇲
 
Bugs issue

Watchlist feature not functioning

Fix: 1. Restart the app: Close and reopen the app to reset the feature. 2. Check for updates: Ensure you are using the latest version of the app.... ⇲

Inconsistent price tracking for certain tokens

Fix: 1. Refresh the app: Pull down to refresh the price data. 2. Check network connection: Ensure you have a stable internet connection. OR 3.... ⇲
 
Network issue

Difficulty in connecting to dApps

Fix: 1. Check network settings: Ensure you are connected to the correct network that the dApp operates on. 2. Restart the app: Close and reopen t... ⇲
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 what users are saying
Good experience
89.5%

Bad experience
9.3%

Neutral
1.2%

~ from our NLP analysis of 258 combined software ratings.