fix problems on ROUVY [iphone]

—— Run into issues on ROUVY? Get help pending when official support gets back to you!

ROUVY

Info:

company: VirtualTraining

: https://support.rouvy.com

: rouvy.com

Chat with our AI-based ROUVY Support

🛠️ Common ROUVY Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

ROUVY frequently logs users out

Fix: Check your internet connection to ensure it is stable. A weak connection can cause the app to log you out. If you are using Wi-Fi, try switc... ⇲

Graphics speed can be subpar on Apple TV

Fix: Check for any available software updates for your Apple TV. Go to Settings > System > Software Updates and select 'Update Software'. Keeping... ⇲

Difficulties with account login on Apple TV

Fix: Ensure that you are entering the correct login credentials. Double-check for any typos in your email or password. If you have forgotten your... ⇲

UI issue

Inability to add routes to favorites from the app

Fix: Check if there is an update available for the app. Sometimes, features may be temporarily unavailable due to bugs that are fixed in later up... ⇲

No back button after selecting a route

Fix: Use the swipe gesture to go back. On iPhones, you can often swipe from the left edge of the screen to return to the previous menu. This can... ⇲

Time trial leaderboard obstructs route profile

Fix: Check if there is an option in the app settings to hide or minimize the leaderboard. Some apps allow you to customize the display settings t... ⇲

Limited visibility of workout stats on newer version

Fix: Explore the app settings to see if there are options to customize the display of workout stats. Some apps allow users to choose which stats... ⇲

Small text size on mobile devices

Fix: Adjust the text size in your iPhone settings. Go to Settings > Display & Brightness > Text Size and adjust the slider to increase the text s... ⇲

No vertical layout on iPhone

Fix: Check if the app has a setting for layout preferences. Some apps allow users to switch between horizontal and vertical layouts in the settin... ⇲

Account issue

Complicated cancellation process

Fix: Review the app's help or FAQ section for detailed instructions on how to cancel your subscription. Many apps provide step-by-step guides for... ⇲

Updates issue

Missing features after updates

Fix: Check the app's update notes or changelog to see if the features you are missing have been moved or renamed. Sometimes, features are restruc... ⇲

Bugs issue

Occasional bugs and crashes

Fix: Ensure that your app is updated to the latest version, as updates often include bug fixes. Go to the App Store and check for updates for ROU... ⇲

Gameplay issue

Virtual companions can overlap excessively

Fix: Check the app settings for options to adjust the display of virtual companions. Some apps allow you to change their size or visibility setti... ⇲