fix problems on IRONMAN Tracker [iphone]

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—— Run into issues on IRONMAN Tracker? Get help pending when official support gets back to you!

IRONMAN Tracker
Info:
company: Dilltree Inc
: https://rtrt.me
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UI issue

Map arrows can be unintelligible during loops

Fix: Familiarize yourself with the course map before the event. Download the map and study it to understand the layout, especially the loop secti... ⇲

Confusion over age-group vs overall position

Fix: Review the app's settings to see if there is an option to filter results by age group or overall position. This can help clarify standings d... ⇲

Inconsistent display of top results

Fix: Refresh the results page regularly to ensure you are viewing the most current data. Sometimes, the app may not auto-refresh, leading to outd... ⇲

Difficulty understanding data without prior knowledge

Fix: Familiarize yourself with the app's features and data presentation before the event. Look for tutorials or guides online that explain how to... ⇲

Lack of visual components

Fix: Check if there are any settings within the app that allow you to enable more visual components or graphics. Sometimes, visual settings can b... ⇲
 
Slow issue

Slow tracking updates in crowded areas

Fix: Try to position yourself in less crowded areas when possible, as this can help improve GPS signal strength and tracking accuracy. Avoid area... ⇲
 
Notifications issue

Lag time between athlete passing tracker and notification

Fix: Be aware that there may be inherent delays in the tracking system. To mitigate this, check for any app updates that may improve performance... ⇲

Push notifications can be overwhelming

Fix: Go to the app settings and customize your notification preferences. Turn off non-essential notifications to reduce the volume of alerts you... ⇲
 
Battery issue

Battery drain on phones

Fix: Enable Low Power Mode on your iPhone by going to Settings > Battery > Low Power Mode. This can help extend battery life during the event.... ⇲
 
Messages issue

No option to turn off event messages

Fix: Look for a settings option within the app that allows you to manage or mute event messages. This may be found under notifications or prefere... ⇲
 
Bugs issue

Inaccurate location markers

Fix: Ensure that your phone's GPS is functioning correctly by testing it with other location-based apps. If it works well elsewhere, the issue ma... ⇲

IRONMAN Tracker may report disqualification incorrectly

Fix: Double-check your event status through official event channels or websites to confirm your standing, as the app may not always reflect real-... ⇲
 
Updates issue

Unclear if updates are for transition in or out

Fix: Look for any indicators or labels within the app that specify whether updates pertain to transition in or out. Familiarizing yourself with t... ⇲
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 what users are saying
Good experience
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Neutral
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Bad experience
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~ from our NLP analysis of 6,649 combined software ratings.

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 Private Data IRONMAN Tracker collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
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    • Contact Info
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data