fix problems on Stryd [iphone]

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—— Run into issues on Stryd? Get help pending when official support gets back to you!

Stryd
Info:
company: Athlete Architect
: https://www.stryd.com/support
: www.stryd.com
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Compatibility issue

Limited functionality in iPhone app

Fix: Explore the app settings to ensure you are utilizing all available features. Sometimes, certain functionalities are hidden in menus or requi... ⇲

Bluetooth compatibility issues

Fix: Ensure that your Stryd pod is fully charged and within range of your iPhone. Try turning off Bluetooth on your iPhone and then turning it ba... ⇲
 
Customization issue

No incline control in phone app

Fix: As a workaround, you can manually adjust your workout settings to account for incline. Use the 'Custom Workout' feature to set your desired... ⇲
 
Audio issue

Limited audio feedback on Apple Watch

Fix: Check the audio settings on your Apple Watch. Go to the Watch app on your iPhone, select 'Stryd', and ensure that notifications and audio fe... ⇲

No audio cues in Apple Watch app

Fix: Ensure that the audio settings are enabled in the Stryd app on your iPhone. Go to the app settings and check if audio cues are turned on for... ⇲
 
Payments issue

Subscription required for custom workouts

Fix: If you want to avoid the subscription fee, consider creating your own custom workouts using the free features available in the app. Use the... ⇲
 
Bugs issue

Recording functionality is unreliable

Fix: Ensure that your app has the necessary permissions to access your location and health data. Go to Settings > Privacy > Location Services and... ⇲

Cannot start training plan

Fix: Double-check that you have completed all prerequisite steps for starting a training plan. This may include setting up your profile, entering... ⇲

Stryd pod can be lost easily

Fix: To prevent losing your Stryd pod, consider using a secure attachment method, such as a tighter fit on your shoe or using a safety strap if a... ⇲
 
UI issue

User experience needs improvement

Fix: Familiarize yourself with the app's layout and features by exploring each section thoroughly. Sometimes, user experience can improve with be... ⇲

Graph display is not user-friendly

Fix: Explore the settings within the app to see if there are options to customize the graph display. Sometimes, adjusting the view settings can m... ⇲

Workout screen obscured by text

Fix: Check the app settings for options to adjust the display settings. Look for options to change font size or layout to minimize text obstructi... ⇲
 
Freezing issue

Interval countdown freezes

Fix: Ensure that your app is updated to the latest version, as updates often fix bugs. If the problem persists, try restarting your iPhone before... ⇲
 
Updates issue

Auto calculate critical power not updating

Fix: Check your workout history to ensure that you have enough recent data for the app to calculate your critical power accurately. If not, compl... ⇲
 
Background issue

Stryd loses time when in background

Fix: To prevent the app from losing time, avoid switching to other apps during your workout. Keep the Stryd app active on your screen to ensure i... ⇲
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 what users are saying
Good experience
73.0%

Bad experience
20.4%

Neutral
6.6%

~ from our NLP analysis of 211 combined software ratings.

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 Private Data Stryd collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Health & Fitness
    • Purchases
    • Location
    • Contact Info
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

  Cost of Subscriptions
  1. Stryd Membership: $9.99 Unlock the full Stryd training experience.
  2. Stryd Membership: $9.99 Unlock the full Stryd training experience.