fix problems on MyCDM [iphone]

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—— Run into issues on MyCDM? Get help pending when official support gets back to you!

myCDM
Info:
company: CREDIT DU MAROC
: https://www.creditdumaroc.ma/particulier/demande-information
: www.creditdumaroc.ma
Chat with our AI-based myCDM Support
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Ads issue

Frequent ads on app launch

Fix: 1. Check for a premium version: Look in the app settings to see if there is an option to upgrade to a premium version that removes ads. If a... ⇲
 
Network issue

myCDM often inaccessible

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular data connection. Try switching between Wi-Fi and cellular data... ⇲

Inconsistent access to banking services

Fix: 1. Check server status: Look for any announcements from myCDM regarding server maintenance or outages that may affect access. 2. Restart the... ⇲
 
Payments issue

Poor functionality for bill payments

Fix: 1. Verify payment details: Ensure that all payment information is entered correctly, including account numbers and payment amounts. Double-c... ⇲

No integration with Apple Pay

Fix: 1. Check app settings: Look in the payment settings of myCDM to see if there is an option to link Apple Pay. If not, this feature may not be... ⇲
 
UI issue

Keyboard not available for password entry

Fix: 1. Restart the app: Force close myCDM and reopen it. This can sometimes resolve keyboard issues. 2. Check for software updates: Ensure your... ⇲

Overall poor user experience

Fix: 1. Familiarize yourself with the app: Spend some time exploring all features and settings to better understand how to navigate the app effec... ⇲
 
Account issue

Lack of detailed credit information

Fix: 1. Explore app features: Check if there are any settings or sections within the app that provide more detailed credit information. Sometimes... ⇲
 
Customization issue

No Arabic language support

Fix: 1. Change device language: Go to Settings > General > Language & Region and set your iPhone language to Arabic. This may prompt the app to d... ⇲
 
Crashes issue

myCDM crashes frequently

Fix: 1. Update the app: Check for updates in the App Store and install the latest version of myCDM, as updates often fix stability issues. 2. Cle... ⇲
 
Compatibility issue

Limited online services

Fix: 1. Explore all features: Make sure to navigate through all sections of the app to find any hidden online services that may not be immediatel... ⇲
 
Support issue

Poor customer support

Fix: 1. Use in-app support: Check if myCDM has a help or support section within the app that provides FAQs or troubleshooting tips. 2. Look for o... ⇲
 
Bugs issue

Application quality is very low

Fix: 1. Update the app: Ensure you are using the latest version of myCDM, as updates often include performance improvements and bug fixes. 2. Cle... ⇲
 
Updates issue

Requires significant improvement

Fix: 1. Provide constructive feedback: Use any feedback options within the app to suggest specific areas for improvement based on your experience... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
90.3%

Bad experience
6.4%

Neutral
3.4%

~ from our NLP analysis of 1,038 combined software ratings.

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 Private Data myCDM collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Sensitive Info
    • Body
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Diagnostics