—— Run into issues on Société Générale Maroc? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Ensure that you are entering the correct username and password. If you have forgotten your password, use the 'Forgot Password' feature to re... ⇲
Fix: Check if the ATM you are using is compatible with the Mise En Disposition service. Sometimes, specific ATMs may not support all services. Tr... ⇲
Fix: Try reaching customer service during off-peak hours, as they may be less busy. Use alternative contact methods such as email or social media... ⇲
Fix: Utilize alternative support channels such as email or social media for potentially quicker responses. Document your issues clearly to facili... ⇲
Fix: Ensure that your iPhone is updated to the latest iOS version. Go to Settings > General > Software Update to check for updates. Also, ensure... ⇲
Fix: Check if your main account has sufficient funds to load the International internet Card. If funds are available, try logging out and back in... ⇲
Fix: Regularly update the app to the latest version, as updates often include bug fixes. Check the App Store for any available updates. OR Cle... ⇲
Fix: Ensure that your app is updated to the latest version and that your iPhone is running the latest iOS. Restart the app and try the transfer a... ⇲
Fix: Ensure that you are using the correct login credentials. If you are unsure, reset your password using the 'Forgot Password' feature. OR I... ⇲
Fix: Restart your iPhone to clear any temporary issues. Ensure that your device is not actually jailbroken by checking the settings or using a ve... ⇲
Fix: Check the app settings to see if there is an option to enable Face ID. If not, you may need to use a password or PIN for login. OR If Fac... ⇲
Fix: Check the app settings to see if there is an option to enable notifications. Go to Settings > Notifications > Société Générale Maroc and ens... ⇲
Fix: Ensure that you are following the correct procedure for transferring money. Double-check the transfer limits and processing times for your a... ⇲
Fix: Check the app settings to see if there is an option to change the language. If English is not available, consider using a translation app to... ⇲
Fix: Check if your iPhone meets the app's system requirements. Update your iPhone to the latest iOS version and ensure the app is also updated.... ⇲
Fix: Check the app settings to see if there is an option to change the language. If Arabic is not available, consider using a translation app to... ⇲
Fix: Check the app settings to see if there is an option for setting up recurring payments. If not, consider using manual transfers as a temporar... ⇲
Fix: Clear the app cache and data by going to your iPhone settings, selecting the app, and choosing 'Clear Cache' if available. Restart your iPho... ⇲