fix problems on BMCE Direct [iphone]

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—— Run into issues on BMCE Direct? Get help pending when official support gets back to you!

BMCE Direct
Info:
company: BMCE Bank
: https://www.bankofafrica.ma/en/personal/need-help/contacts
: www.bankofafrica.ma
Chat with our AI-based BMCE Direct Support
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Compatibility issue
App not working on iPhone 11

Fix: 1. Check for app updates in the App Store. Open the App Store, tap on your profile icon, and scroll down to see if BMCE Direct has an update... »»
 
Payments issue
Transfer to external accounts fails

Fix: 1. Verify that the external account details are entered correctly, including account number and routing number. 2. Ensure that the external... »»
Inability to withdraw funds

Fix: 1. Check if there are any restrictions on your account that may prevent withdrawals. 2. Ensure that you are following the correct withdrawal... »»
Money transfer issues

Fix: 1. Verify that the recipient's details are entered correctly. 2. Ensure that you are within any transfer limits set by the app. OR 3. Res... »»
Inconsistent Apple Pay availability

Fix: 1. Check if the merchant or service you are trying to pay at accepts Apple Pay. 2. Ensure that your iPhone is updated to the latest iOS vers... »»
 
Settings issue
No English language option

Fix: 1. Check the app settings for a language option. Go to the app settings and look for a language or localization option. 2. If no option is a... »»
No Arabic language option

Fix: 1. Check the app settings for a language option. Go to the app settings and look for a language or localization option. 2. If no option is a... »»
 
UI issue
Poor app design

Fix: 1. Familiarize yourself with the app layout by exploring all the menus and options. 2. Use the app's help or tutorial section, if available,... »»
User interface not friendly

Fix: 1. Spend some time exploring the app to become familiar with its layout and features. 2. Use the app's help or tutorial section, if availabl... »»
 
Bugs issue
Technical errors

Fix: 1. Restart the app and your iPhone to clear any temporary glitches. 2. Check for app updates in the App Store and install any available upda... »»
 
Support issue
Bad service level compared to local banks

Fix: 1. Familiarize yourself with the app's features and services to maximize its use. 2. Use the app's help section to find answers to common qu... »»
No information on credit features

Fix: 1. Check the app's help or FAQ section for information on credit features. 2. Explore the app thoroughly to find any hidden sections related... »»
 
Crashes issue
App crashes after password change

Fix: 1. Restart your iPhone to clear any temporary issues. 2. Delete the app and reinstall it from the App Store. OR 3. Ensure that you are en... »»
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 what users are saying
Bad experience
58.6%

Good experience
29.3%

Neutral
12.1%

~ from our NLP analysis of 116 combined software ratings.

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 Private Data BMCE Direct collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data