fix problems on Travelocity Hotels & Flights [iphone]

—— Run into issues on Travelocity Hotels & Flights? Get help pending when official support gets back to you!

Travelocity Hotels & Flights

Info:

company: Travelocity

: http://travelocity.com/app

: youtu.be

Chat with our AI-based Travelocity Hotels & Flights Support

🛠️ Common Travelocity Hotels & Flights Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Travelocity Hotels & Flights is slow in updating travel profile information

Fix: Try logging out of the app and then logging back in. This can refresh your session and may help in updating your profile information more qu... ⇲

Difficult to add family members

Fix: To add family members, navigate to the 'Profile' section of the app. Look for an option that says 'Add Family Member' or 'Manage Family Memb... ⇲

UI issue

Travelocity Hotels & Flights requires manual entry of slashes in date fields

Fix: Check if your device's keyboard settings are set to automatically format dates. Go to 'Settings' > 'General' > 'Keyboard' and ensure that 'S... ⇲

User interface is not user-friendly

Fix: Explore the app's tutorial or help section, if available. This can provide insights into navigating the app more effectively. Look for a 'He... ⇲

Nonrefundable options defaulted in bookings

Fix: When booking, always check the 'Cancellation Policy' before finalizing your reservation. Look for options that are labeled as 'refundable' t... ⇲

Bugs issue

Bugs in trip information saving

Fix: Try clearing the app's cache. Go to 'Settings' > 'General' > 'iPhone Storage', find the Travelocity app, and select 'Offload App'. This will... ⇲

Support issue

Long hold times for customer service

Fix: Try using the app's chat feature, if available, for quicker responses. This can often be faster than waiting on hold. Look for a 'Chat' or '... ⇲

Automated phone system is unhelpful

Fix: When calling customer service, try pressing '0' repeatedly to bypass the automated system. This may connect you to a live representative mor... ⇲

Inconsistent information from customer service

Fix: Document the information you receive from customer service representatives. If you receive conflicting information, refer back to your notes... ⇲

Cancellation process is confusing

Fix: Review the cancellation policy for your specific booking type in the app. Go to your trip details and look for 'Cancellation Policy' to unde... ⇲

Refund process is unclear

Fix: Check the app for a 'Refund Status' section under your trip details. This may provide updates on your refund request and any actions you nee... ⇲

Inability to reach customer service during emergencies

Fix: Before traveling, note down the customer service number and any emergency contact information provided in the app. Keep this information acc... ⇲

Lack of clear communication regarding cancellations

Fix: After canceling a booking, check your email for confirmation. If you do not receive an email within a few hours, check the app for updates o... ⇲

Inadequate support for third-party bookings

Fix: When booking through third-party services, always check the specific terms and conditions related to support. This can help you understand w... ⇲

Misleading information about insurance coverage

Fix: Before purchasing insurance, read the policy details carefully in the app. Look for a 'Policy Details' or 'Coverage Information' section to... ⇲

Account issue

Issues with accessing airline credits

Fix: Log into your airline account directly to check for any credits. Sometimes, credits may not be reflected in third-party apps. Use the airlin... ⇲

Problems with hotel reservation changes

Fix: When changing a reservation, ensure you are following the correct steps in the app. Go to 'My Trips', select the reservation, and look for a... ⇲

Difficulty in modifying existing reservations

Fix: To modify a reservation, go to 'My Trips', select the reservation you want to change, and look for an option to 'Modify'. Follow the prompts... ⇲

Notifications issue

Delayed notifications for room readiness

Fix: Check your app notification settings. Go to 'Settings' > 'Notifications' > 'Travelocity' and ensure that notifications are enabled. This can... ⇲

Network issue

Frequent disconnections during calls

Fix: Ensure you have a stable phone signal before calling customer service. If you are in an area with poor reception, try moving to a location w... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

95.2%

Bad experience

2.6%

Neutral

2.1%

~ from our NLP analysis of 538,267 combined software ratings.

Switch to these Alternatives:

Orbitz Hotels & Flights

CheapTickets Hotels & Flights

Hotwire: Last Minute Hotels

Priceline - Hotel, Car, Flight

Cheapflights: Flights & Hotels

CheapOair: Cheap Flight Deals

KAYAK: Flights, Hotels & Cars

justfly.com: Flights & Travel

Travelzoo Hotel & Travel Deals

Expedia: Hotels, Flights & Car

Private Data Travelocity Hotels & Flights collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Purchases
- Financial Info
- Location
- Contact Info
- Search History
- Identifiers
- Usage Data
- Diagnostics
Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Location
- Contact Info
- Search History
- Identifiers
- Usage Data
- Diagnostics