fix problems on Priceline [iphone]

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—— Run into issues on Priceline? Get help pending when official support gets back to you!

Priceline - Hotel, Car, Flight
Info:
company: priceline.com
: https://priceline.com/help
: priceline.com
Chat with our AI-based Priceline Support
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Support issue

Automated chat is unhelpful.

Fix: If the automated chat is not providing the help you need, try these steps: 1. Type 'speak to a representative' or 'customer service' in the... ⇲

Long wait times for customer service.

Fix: To minimize wait times, consider these strategies: 1. Call during non-peak hours, typically early mornings or late evenings. 2. Use the app'... ⇲

Inadequate support for VIP members.

Fix: If you are a VIP member and feel unsupported: 1. Ensure you are logged into your VIP account to access exclusive support options. 2. Use the... ⇲

Priceline frequently directs users to call centers.

Fix: To avoid being directed to call centers: 1. Use the app's help section to find answers to common questions before attempting to contact supp... ⇲
 
Bugs issue

Inconsistent information between app and hotel policies.

Fix: To address inconsistencies, follow these steps: 1. Always double-check the hotel’s official website for their policies regarding your bookin... ⇲

Booking errors lead to incorrect reservations.

Fix: To minimize booking errors, take these precautions: 1. Double-check all details (dates, room type, number of guests) before confirming your... ⇲
 
Payments issue

Hidden fees and surcharges inflate final prices.

Fix: To avoid hidden fees, do the following: 1. Review the total price breakdown before finalizing your booking. 2. Look for any additional fees... ⇲

Refund process is slow and complicated.

Fix: To navigate the refund process more effectively: 1. Familiarize yourself with the refund policy outlined in the app or on the website. 2. Ke... ⇲

Difficulties in obtaining refunds for unused services.

Fix: To facilitate obtaining refunds: 1. Review the refund policy for the specific service you are trying to get a refund for. 2. Keep all docume... ⇲
 
Compatibility issue

Poor integration with hotel systems.

Fix: To work around integration issues, consider: 1. Confirm your reservation directly with the hotel by calling them after booking through the a... ⇲
 
Settings issue

Limited options for last-minute cancellations.

Fix: To manage last-minute cancellations: 1. Review the cancellation policy for your booking immediately after making it. 2. If you need to cance... ⇲

Inability to modify or cancel reservations easily.

Fix: To modify or cancel reservations: 1. Go to the 'My Trips' section in the app. 2. Select the reservation you wish to modify or cancel. 3. Fol... ⇲
 
UI issue

Priceline navigation can be overwhelming.

Fix: To improve your navigation experience: 1. Take a moment to familiarize yourself with the app layout and features. 2. Use the search bar to q... ⇲
 
Notifications issue

Lack of clear communication regarding booking issues.

Fix: To improve communication: 1. Document all interactions with customer support, including dates, times, and names of representatives. 2. Clear... ⇲
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 what users are saying
Good experience
96.5%

Neutral
1.8%

Bad experience
1.7%

~ from our NLP analysis of 1,021,894 combined software ratings.

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 Private Data Priceline collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Search History
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data