fix problems on FitShow [iphone]

​

—— Run into issues on FitShow? Get help pending when official support gets back to you!

FitShow: Run Ride Row Indoor
Info:
company: Fitshow (Xiamen) Infomation Technology Co., Ltd.
: https://fitshow.com
Chat with our AI-based FitShow Support
   Hello! How can I assist you?  

characters left:
 
Bugs issue

Inaccurate speed and distance tracking

Fix: 1. Calibrate the treadmill according to the manufacturer's instructions to ensure accurate readings. 2. Check the settings in the FitShow ap... ⇲

Inconsistent step count recording

Fix: 1. Ensure that the FitShow app has permission to access motion and fitness data. Go to Settings > Privacy > Motion & Fitness and enable acce... ⇲

Leaderboard issues with incorrect names

Fix: 1. Check your profile settings in the FitShow app to ensure that your name is entered correctly. 2. If you notice incorrect names on the lea... ⇲
 
UI issue

No pause button on treadmill or app

Fix: 1. Use the treadmill's built-in controls to pause the workout if available. Most treadmills have a physical pause button. 2. If the treadmil... ⇲

Cannot add profile picture

Fix: 1. Ensure that the FitShow app has permission to access your photo library. Go to Settings > Privacy > Photos and enable access for FitShow.... ⇲

Music control is confusing

Fix: 1. Familiarize yourself with the music control settings in the FitShow app. Check the app's help section or user guide for detailed instruct... ⇲
 
Customization issue

FitShow defaults to landscape view with no option for portrait

Fix: 1. Check your iPhone's orientation lock by swiping down from the top right corner (or up from the bottom on older models) to access the Cont... ⇲

No favorite workouts tab

Fix: 1. Check the app's settings or workout history to see if there is an option to mark workouts as favorites. 2. If this feature is not availab... ⇲
 
Syncing issue

Heart rate not syncing with Apple Watch

Fix: 1. Ensure that both the FitShow app and the Apple Watch app are updated to the latest versions. 2. Check the Bluetooth connection between yo... ⇲

FitShow does not show heart rate from Apple Watch

Fix: 1. Check the app settings to ensure that heart rate data from the Apple Watch is enabled. 2. Restart the FitShow app and your Apple Watch to... ⇲

Fitbit does not sync

Fix: 1. Ensure that the Fitbit app is updated to the latest version and that it is properly connected to your iPhone. 2. Check the settings in th... ⇲
 
Updates issue

FitShow update removed treadmill control from app

Fix: 1. Check the app's update notes to see if the feature has been temporarily removed or if there are any new instructions for using the treadm... ⇲
 
Glitches issue

Scenic routes glitch

Fix: 1. Restart the FitShow app to see if the glitch resolves itself. 2. Check for any updates to the app that may address the scenic routes issu... ⇲
 
Network issue

Interferes with Bluetooth connection to other devices

Fix: 1. Disconnect any unnecessary Bluetooth devices from your iPhone to reduce interference. 2. Restart your iPhone to refresh the Bluetooth con... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
94.3%

Bad experience
2.9%

Neutral
2.8%

~ from our NLP analysis of 1,805 combined software ratings.

 Switch to these Alternatives:
Kinomap: Ride Run Row Indoor
iC+Training
Zwift: Indoor Cycling Fitness
BitGym: Treadmill Cycling Erg
Treadmill Workout: Running
Sportstech Live
EXR | Row together Virtually
Rowing Machine Workouts
SPAX - 私教直播让你爱上健身
SPAX

 Private Data FitShow collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Health & Fitness
    • Location
    • User Content
    • Usage Data

  Cost of Subscriptions
  1. FitShow: Run Ride Row Indoor: $59.99 Premium Member,Unlimited Running
  2. FitShow: Run Ride Row Indoor: $59.99 Premium Member,Unlimited Running
  3. FitShow: Run Ride Row Indoor: $7.99 Premium Member,Unlimited Running
  4. FitShow: Run Ride Row Indoor: $9.99 Premium Member,Unlimited Running
  5. FitShow: Run Ride Row Indoor: $5.99 Premium Member,Unlimited Running
  6. FitShow: Run Ride Row Indoor: $2.99 Premium Member,Unlimited Running
  7. FitShow: Run Ride Row Indoor: $59.99 Premium Member,Unlimited Running
  8. FitShow: Run Ride Row Indoor: $9.99 Premium Member,Unlimited Running
  9. FitShow: Run Ride Row Indoor: $59.99 Premium Member,Unlimited Running