fix problems on Zwift [iphone]

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—— Run into issues on Zwift? Get help pending when official support gets back to you!

Zwift: Indoor Cycling Fitness
Info:
company: Zwift, Inc
: http://www.zwift.com/support
: www.zwift.com
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Gameplay issue
Avatar speed inconsistencies

Fix: 1. Check your power source: Ensure that your smart trainer is providing accurate power readings. If you have a power meter, compare the read... ⇲
Limited routes available

Fix: 1. Explore different worlds: Zwift has multiple worlds available. Make sure to explore all the options in the world selection menu. 2. Part... ⇲
Lack of tether mode for group rides

Fix: 1. Use the draft feature: While Zwift may not have a tether mode, you can use the drafting feature to stay close to other riders during grou... ⇲
 
Network issue
Connection drops during rides

Fix: 1. Check your internet connection: Ensure you have a stable internet connection. If using Wi-Fi, try moving closer to the router or using a... ⇲
High probability of disconnections

Fix: 1. Optimize your network: Ensure your internet connection is stable and strong. Use a wired connection if possible, or position your router... ⇲
Bluetooth connection issues

Fix: 1. Check Bluetooth settings: Ensure Bluetooth is enabled on your iPhone and that your trainer is in pairing mode. 2. Restart devices: Resta... ⇲
 
Bugs issue
Leaderboard results wiped

Fix: 1. Check for app updates: Ensure that you are using the latest version of Zwift, as updates may fix leaderboard issues. 2. Log out and log... ⇲
 
Support issue
Companion app unreliable

Fix: 1. Update the companion app: Ensure that the Zwift Companion app is updated to the latest version from the App Store. 2. Restart the compan... ⇲
Customer service unresponsive

Fix: 1. Check support resources: Visit the Zwift support website for FAQs and troubleshooting guides that may address your issue. 2. Use communi... ⇲
Delayed response to support inquiries

Fix: 1. Check support resources: Visit the Zwift support website for FAQs and troubleshooting guides that may address your issue. 2. Use communi... ⇲
 
Screen issue
Black screen on M1 iPad

Fix: 1. Restart the iPad: A simple restart can often resolve display issues. Hold down the power button and slide to power off, then turn it back... ⇲
 
UI issue
Inadequate user interface

Fix: 1. Familiarize yourself with the interface: Spend some time exploring the app's features and settings to better understand how to navigate i... ⇲
 
Updates issue
No auto-update feature

Fix: 1. Enable automatic updates: Go to Settings > App Store on your iPhone and enable 'App Updates' to ensure that all apps, including Zwift, ar... ⇲
 
Syncing issue
Inconsistent ride completion tracking

Fix: 1. Ensure proper setup: Make sure your trainer and sensors are properly set up and calibrated to ensure accurate tracking. 2. Check for app... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
93.8%

Bad experience
4.3%

Neutral
1.8%

~ from our NLP analysis of 18,520 combined software ratings.

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 Private Data Zwift collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Health & Fitness
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data

  Cost of Subscriptions
  1. Zwift: $19.99 Subscribe to Zwift and ride as much as you want, any time you want.