fix problems on Wahoo ELEMNT Companion [iphone]

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Wahoo ELEMNT Companion
Info:
company: Wahoo Fitness
: http://support.wahoofitness.com
: www.wahoofitness.com
Chat with our AI-based Wahoo ELEMNT Companion Support
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Bugs issue
Live tracking feature is unreliable

Fix: 1. Ensure location services are enabled: Go to Settings > Privacy > Location Services and make sure it is turned on for the Wahoo ELEMNT Com... ⇲
Live tracking shows outdated information

Fix: 1. Refresh the app: Close the app and reopen it to refresh the live tracking feature. This can help update the information displayed. 2. Che... ⇲
Wahoo ELEMNT Companion does not save changes

Fix: 1. Ensure you are connected to the internet: The app may require an internet connection to save changes. Check your Wi-Fi or cellular data c... ⇲
 
Crashes issue
Wahoo ELEMNT Companion crashes

Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage, find the Wahoo ELEMNT Companion app, and select it. Tap 'Offload App' to clea... ⇲
 
Slow issue
Slow app performance

Fix: 1. Close background apps: Double-click the Home button (or swipe up from the bottom) and swipe up on any apps you are not using to close the... ⇲
 
Features issue
Inability to create routes from history

Fix: 1. Check app permissions: Ensure that the app has permission to access your location and history. Go to Settings > Privacy > Location Servic... ⇲
Inability to import routes

Fix: 1. Check file format: Ensure that the routes you are trying to import are in a compatible format (like GPX or TCX). If not, convert them usi... ⇲
 
Network issue
Bluetooth connectivity issues

Fix: 1. Toggle Bluetooth off and on: Go to Settings > Bluetooth and turn it off, wait a few seconds, and then turn it back on. This can help rese... ⇲
GPS signal drops

Fix: 1. Ensure clear view of the sky: GPS signals can be obstructed by buildings or trees. Make sure you are in an open area when using the app f... ⇲
Frequent unpairing from devices

Fix: 1. Check for interference: Ensure that there are no other Bluetooth devices nearby that may be causing interference. Try to keep the Wahoo E... ⇲
Wahoo ELEMNT Companion fails to connect to WiFi for updates

Fix: 1. Check Wi-Fi connection: Ensure that your iPhone is connected to a stable Wi-Fi network. Go to Settings > Wi-Fi and verify your connection... ⇲
 
Battery issue
Battery drains quickly

Fix: 1. Check app settings: Open the Wahoo ELEMNT Companion app and navigate to settings. Look for options related to battery usage and adjust th... ⇲
Problems with battery optimization features

Fix: 1. Disable battery optimization for the app: Go to Settings > Battery and find the Wahoo ELEMNT Companion app. Ensure that battery optimizat... ⇲
 
Uploads issue
Inconsistent data upload to third-party apps

Fix: 1. Check third-party app settings: Ensure that the Wahoo ELEMNT Companion app is properly linked to the third-party apps you are using. Go t... ⇲
 
Security issue
Unauthorized access errors with other apps

Fix: 1. Check app permissions: Go to Settings > Privacy and review the permissions granted to the Wahoo ELEMNT Companion app. Ensure it has the n... ⇲
 
Compatibility issue
Wahoo ELEMNT Companion fails to recognize connected devices

Fix: 1. Restart Bluetooth: Go to Settings > Bluetooth, turn it off, wait a few seconds, and turn it back on. This can help refresh the connection... ⇲
 
Updates issue
Laggy performance after updates

Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage, find the Wahoo ELEMNT Companion app, and select it. Tap 'Offload App' to clea... ⇲
 
Notifications issue
Inconsistent notifications

Fix: 1. Check notification settings: Go to Settings > Notifications and find the Wahoo ELEMNT Companion app. Ensure that notifications are enable... ⇲
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 what users are saying
Good experience
97.1%

Neutral
1.6%

Bad experience
1.3%

~ from our NLP analysis of 33,836 combined software ratings.

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 Private Data Wahoo ELEMNT Companion collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Health & Fitness
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Browsing History
    • Diagnostics