fix problems on Kinomap [iphone]

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—— Run into issues on Kinomap? Get help pending when official support gets back to you!

Kinomap: Ride Run Row Indoor
Info:
company: Kinomap SAS
: https://support.kinomap.com
: www.kinomap.com
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UI issue

Overwhelming amount of information displayed

Fix: 1. Customize your dashboard: Go to settings and customize the dashboard to show only the information you find most useful. 2. Focus on one f... ⇲

Confusing UI for device connections

Fix: 1. Follow step-by-step guides: Look for any available guides or tutorials within the app that explain how to connect devices. 2. Use visual... ⇲
 
Customization issue

Aggressive color scheme

Fix: 1. Adjust display settings: Check if the app has a theme or color adjustment option in the settings to switch to a more subdued color scheme... ⇲

Limited English offerings

Fix: 1. Use translation tools: Utilize translation apps or tools to help understand content that is not available in English. 2. Explore communit... ⇲

Inability to edit multi-player sessions

Fix: 1. Check for updates: Ensure you have the latest version of the app, as editing features may be added in future updates. 2. Use workarounds:... ⇲
 
Network issue

Connection issues with certain equipment

Fix: 1. Check compatibility: Ensure that your equipment is compatible with the Kinomap app. Refer to the app's website or user manual for a list... ⇲

Difficulty connecting to specific rowing machines

Fix: 1. Verify compatibility: Check if the rowing machine is compatible with the Kinomap app. Refer to the app's documentation for supported devi... ⇲
 
Video issue

Inconsistent video quality

Fix: 1. Adjust video settings: In the app settings, look for video quality options and set it to a consistent resolution that works best for your... ⇲

Videos can be wobbly and choppy

Fix: 1. Check video settings: Lower the video quality in the app settings to see if that stabilizes playback. 2. Ensure a stable internet connect... ⇲
 
Crashes issue

Kinomap crashes when saving workouts

Fix: 1. Update the app: Ensure you are using the latest version of Kinomap, as updates often fix bugs that cause crashes. 2. Free up storage: Che... ⇲

Need for manual workout push after crashes

Fix: 1. Save workouts frequently: Make it a habit to save your workouts manually at intervals to avoid losing data. 2. Check for app updates: Ens... ⇲
 
Syncing issue

Sync issues with Apple Health

Fix: 1. Check permissions: Go to your iPhone settings, find Kinomap, and ensure it has permission to access Apple Health data. 2. Reconnect the a... ⇲

Calorie counter stopped syncing

Fix: 1. Check app permissions: Ensure that Kinomap has permission to access your health data in the settings. 2. Restart the app: Close and reope... ⇲
 
Gameplay issue

Limited structured workouts for certain activities

Fix: 1. Explore alternative workouts: Look for similar workouts in the app that may not be labeled as structured but still provide a good workout... ⇲
 
Registration issue

Cannot sign up directly in the app

Fix: 1. Use the website: Go to the Kinomap website to create an account and then log in to the app with your new credentials. 2. Check for update... ⇲
 
Updates issue

Recent update removed performance comparison feature

Fix: 1. Explore alternative features: Look for other features in the app that may provide similar insights or comparisons. 2. Use manual tracking... ⇲
 
Bugs issue

Playlist function is broken

Fix: 1. Restart the app: Close and reopen the Kinomap app to see if that resolves the playlist issue. 2. Recreate playlists: Try deleting the exi... ⇲
 
Search issue

Search functionality is difficult to use

Fix: 1. Use specific keywords: When searching, use specific keywords related to the workout or feature you are looking for to improve search resu... ⇲
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 what users are saying
Good experience
87.9%

Bad experience
8.2%

Neutral
3.9%

~ from our NLP analysis of 877 combined software ratings.

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 Private Data Kinomap collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
    • Diagnostics

  Cost of Subscriptions
  1. 1 month subscription: $11.99 Access the entire app without restriction.
  2. 1 year subscription: $89.99 Access the entire app without restriction.