fix problems on KINTO [iphone]

—— Run into issues on KINTO? Get help pending when official support gets back to you!

KINTO

Info:

company: Toyota Motor Credit Corporation

: https://www.kinto-us.com

: www.kinto-us.com

Chat with our AI-based KINTO Support

🛠️ Common KINTO Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Unprofessional customer service via text

Fix: If you encounter unprofessional responses, try to keep your communication clear and concise. Use bullet points to outline your issues and as... ⇲

Cars may not be available at pickup location

Fix: Before your rental period, check the app for vehicle availability at your chosen location. If you notice a lack of cars, consider selecting... ⇲

Glitches issue

KINTO frequently glitches

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for KINTO, and tap 'Update' if available. This can resolv... ⇲

Payments issue

Hidden fees for gas and cleaning

Fix: Before renting, read the terms and conditions regarding fuel and cleaning fees. Make sure to return the car with a full tank and in clean co... ⇲

Charges for minor damages

Fix: Inspect the vehicle thoroughly before and after your rental. Take photos of any existing damage to avoid being charged for it later. OR I... ⇲

High charges for fuel discrepancies

Fix: Always return the vehicle with a full tank to avoid fuel discrepancies. Keep receipts for fuel purchases as proof if needed. OR If you ar... ⇲

Settings issue

Limited mileage cap for rentals

Fix: Check the mileage policy before booking. If you anticipate needing more miles, consider selecting a rental option that offers unlimited mile... ⇲

Search issue

Difficult to locate rental cars

Fix: Use the app's map feature to pinpoint the exact location of your rental car. Familiarize yourself with the pickup area before your arrival t... ⇲

UI issue

No physical keys for vehicles

Fix: Familiarize yourself with the app's keyless entry feature. Ensure your phone is charged and that you have the app installed to unlock and st... ⇲

Inability to lock car while running

Fix: If you need to leave the vehicle running, consider using the app to lock the doors while you step away. This can help secure your belongings... ⇲

Maintenance issue

Inconsistent vehicle maintenance

Fix: Before starting your rental, inspect the vehicle for any visible issues and report them through the app or to customer support immediately t... ⇲

Loading issue

Delayed vehicle start times

Fix: If the vehicle is delayed in starting, ensure that your phone is connected properly and that the app is functioning. Sometimes, a simple res... ⇲

Support issue

Lack of direct customer support

Fix: Utilize the app's FAQ section for common issues. This can often provide quick answers without needing to contact support directly. OR If... ⇲

Long wait times for customer support responses

Fix: Try reaching out during off-peak hours when support may be less busy. Early mornings or late evenings can sometimes yield quicker responses.... ⇲

Process issue

Confusing rental process

Fix: Take time to read through the rental process outlined in the app or website before booking. Familiarizing yourself with the steps can help c... ⇲

Availability issue