—— Run into issues on ENBD X? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check the bank's operating hours for money transfers. If you attempt a transfer after hours, it may not process until the next business day.... ⇲
Fix: Familiarize yourself with the app by exploring each section. Take notes on where key features are located to improve your navigation experie... ⇲
Fix: Before initiating a transfer, ensure you have all necessary account details noted down. This can help you keep track of your accounts withou... ⇲
Fix: Ensure that your phone number is correctly registered with the bank. You can check this in your account settings within the app. OR If yo... ⇲
Fix: Double-check that you are following the correct steps for activation as outlined in the app's help section. Ensure your device is connected... ⇲
Fix: Refresh the app or log out and back in to see if the balance updates. Sometimes, a simple refresh can resolve visibility issues. OR If th... ⇲
Fix: Verify that your account is set up correctly for online transfers. Check if there are any restrictions on your account that may prevent onli... ⇲
Fix: Review the terms and conditions associated with credit card payments in the app. This can clarify any misunderstandings regarding fees or li... ⇲
Fix: Check if your account type supports international transfers. If not, consider upgrading your account or using a different service for intern... ⇲
Fix: Use the filter options available in the transaction history section to narrow down your search by date or amount, if available. OR Keep a... ⇲
Fix: Check your notification settings in the app to ensure they are enabled. Sometimes, notifications can be turned off inadvertently. OR If n... ⇲
Fix: Go to the app's settings and look for notification preferences. You can often customize which notifications you want to receive. OR If th... ⇲
Fix: If the app is not functioning well on your iPad, try using the iPhone version of the app in compatibility mode or check for any available up... ⇲
Fix: If you are a non-resident, check if there are specific requirements or documentation needed to access the app. Ensure you meet all criteria.... ⇲
Fix: Ensure that your app is updated to the latest version. Developers often release updates to fix bugs and improve performance. OR If glitch... ⇲
Fix: Check your account settings to confirm your daily transfer limits. Sometimes, limits can be adjusted based on account type. OR If you enc... ⇲
Fix: Check if there are any settings that need to be enabled for messaging features. Sometimes, permissions may need to be adjusted. OR If mes... ⇲
Fix: Explore the app thoroughly to see if the features have been relocated or renamed in the new version. OR Check the app's update notes or h... ⇲
Fix: Check if the old version of the app is still available in the App Store under your purchased apps. If so, you may be able to download it aga... ⇲
Fix: Create a list of the basic functions you use most often and familiarize yourself with their locations in the app. OR Consider providing f... ⇲