fix problems on United Airlines [iphone]

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—— Run into issues on United Airlines? Get help pending when official support gets back to you!

United Airlines
Info:
company: United Airlines
: http://www.united.com/web/en-us/content/travel/wireless/default.aspx
: hub.united.com
Chat with our AI-based United Airlines Support
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UI issue

Difficult navigation for check-in

Fix: Familiarize yourself with the app layout by exploring the check-in section before your travel date. This can help you understand where to fi... ⇲

Confusing interface after updates

Fix: Take a moment to explore the new layout after an update. Familiarize yourself with any new icons or menu changes to ease navigation. OR L... ⇲

Difficulty accessing boarding passes

Fix: Ensure that you are logged into the correct account associated with your booking. Sometimes users may have multiple accounts and may be logg... ⇲
 
Customization issue

Limited filtering and sorting options

Fix: When searching for flights, use the available filters to narrow down your options. Look for the filter icon and select your preferences such... ⇲

Lack of carry-on options for basic economy

Fix: Review the baggage policy on the United Airlines website for basic economy fares. This can clarify what is allowed and help you plan accordi... ⇲
 
Freezing issue

United Airlines freezes or crashes

Fix: Update the app to the latest version by going to the App Store, searching for United Airlines, and tapping 'Update'. This can fix bugs that... ⇲
 
Slow issue

Slow to update reservations

Fix: Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if the update speed improves. OR Try logging... ⇲

Unresponsive app during high traffic times

Fix: Try using the app during off-peak hours when there may be less traffic. Early mornings or late evenings are often less busy. OR If the ap... ⇲
 
Support issue

Poor customer service response

Fix: Utilize the app's FAQ section for common issues. This can provide immediate answers without needing to contact customer service. OR If yo... ⇲

Poor communication regarding delays

Fix: Enable all notifications for the app to receive real-time updates about delays. Go to Settings > Notifications > United Airlines and ensure... ⇲
 
Bugs issue

Issues with baggage tracking

Fix: Ensure that you have entered your baggage tracking number correctly. Double-check for any typos or errors in the number you input. OR If... ⇲
 
Notifications issue

Inconsistent notifications

Fix: Check your notification settings for the app. Go to Settings > Notifications > United Airlines and ensure that notifications are enabled and... ⇲

Delayed notifications for flight changes

Fix: Check your notification settings in the app to ensure that you have enabled all relevant alerts for flight changes. OR Manually check you... ⇲
 
Payments issue

Problems with payment verification

Fix: Ensure that your payment information is up to date in the app. Go to your account settings and verify that your credit card details are corr... ⇲
 
Settings issue

Limited functionality for changing flights

Fix: Check if your flight is eligible for changes by reviewing the fare rules in your booking confirmation. This can clarify what options are ava... ⇲

Unclear mileage crediting process

Fix: Review the mileage earning rules on the United Airlines website to understand how credits are calculated for your flights. OR Check your... ⇲
 
Audio issue

In-flight entertainment issues

Fix: Ensure that your device is connected to the in-flight Wi-Fi network. Follow the instructions provided by the flight crew to connect properly... ⇲
 
Network issue

Inability to access certain features offline

Fix: Download your boarding pass and any important travel documents while you have internet access. This way, you can access them offline. OR... ⇲
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 what users are saying
Good experience
95.4%

Bad experience
2.5%

Neutral
2.2%

~ from our NLP analysis of 6,831,577 combined software ratings.

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 Private Data United Airlines collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Sensitive Info
    • Diagnostics