—— Run into issues on Teleport? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check the app's coverage map to ensure you are in an area where drivers are available. If you are in a low-coverage area, consider waiting u... ⇲
Fix: Plan your rides in advance if possible. If you know you need a ride at a specific time, request it a few minutes earlier to account for pote... ⇲
Fix: Utilize the in-app help or FAQ section to find answers to common issues. This can often provide quicker solutions than waiting for support t... ⇲
Fix: If a driver disappears after accepting your ride, wait a few minutes before canceling. Sometimes drivers may be delayed due to traffic or ot... ⇲
Fix: Check the app for updates on coverage areas. Sometimes, coverage expands, and the app may not reflect the latest information immediately. Yo... ⇲
Fix: Try to request rides during times when demand is typically higher, such as weekends or during events, to increase the chances of finding ava... ⇲
Fix: Check the app for real-time traffic updates and choose routes that may be less congested. If the app allows, you can also suggest alternate... ⇲
Fix: Review the app's privacy settings and adjust them to limit the amount of personal information shared. You can often find these settings in t... ⇲