A. 1. Update the app: Go to the App Store, tap on your profile icon, and check for updates for Poly.AI. Install any available updates as they may contain bug fixes. 2. Restart your iPhone: Press and hold the power button until you see the slider, then slide to power off. Turn it back on after a few seconds. This can help clear temporary issues causing crashes.

B. 3. Reinstall the app: Go to Settings > General > iPhone Storage, find Poly.AI, and tap on it. Select 'Delete App' to remove it. Then, reinstall it from the App Store.