—— Run into issues on Shashety? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check your device's region settings. Go to 'Settings' > 'General' > 'Language & Region' and ensure it is set to a region where the app is su... ⇲
Fix: First, ensure that you have enough storage space on your device. Go to 'Settings' > 'General' > 'iPhone Storage' to check available space. I... ⇲
Fix: Check the app settings to see if there is an option to enable Arabic subtitles or audio. Go to 'Settings' within the app and look for langua... ⇲
Fix: Before downloading, check the movie's details to see if subtitles are available. If they are not, you may need to download the content again... ⇲
Fix: Ensure that you have a stable internet connection. Try switching from Wi-Fi to cellular data or vice versa to see if the download issue pers... ⇲
Fix: Ensure that you are logged into your account and that your internet connection is stable. Sometimes, progress is saved in the cloud, and a p... ⇲
Fix: Check your device's display settings. Go to 'Settings' > 'Display & Brightness' and adjust the display settings to see if it resolves the is... ⇲
Fix: Check if the app has a 'Library' or 'My Content' section where your previously downloaded content might be stored. Sometimes, updates can ch... ⇲
Fix: Force close the app by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the app off the screen. T... ⇲
Fix: Check for any additional updates for the app in the App Store. Sometimes, developers release quick fixes after a major update. If an update... ⇲
Fix: Check if you are logged into your account. Sometimes, being logged out can limit access to full content. If you are logged in, try refreshin... ⇲
Fix: Keep the app updated. Regularly check the App Store for updates that may fix bugs. If you encounter a bug, try to replicate it and note the... ⇲
Fix: Check the app settings for subtitle options. Some apps allow you to customize subtitle font size and style. Adjust these settings to see if... ⇲
Fix: Check the app settings to see if there is an option to enable or disable content names. If not, try restarting the app to see if it refreshe... ⇲
Fix: Check the app's compatibility requirements in the App Store. Ensure your device meets the minimum requirements. If not, consider upgrading y... ⇲
Fix: If DLNA streaming is not supported, consider using alternative methods to stream content, such as AirPlay for iOS devices. Ensure both your... ⇲