fix problems on YouTube TV [iphone]

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—— Run into issues on YouTube TV? Get help pending when official support gets back to you!

YouTube TV
Info:
company: Google
: https://support.google.com/youtubetv
: tv.youtube.com
Chat with our AI-based YouTube TV Support
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Video issue

Video glitches and audio sync issues

Fix: Restart the YouTube TV app. Close the app completely by swiping it away in the app switcher, then reopen it to see if the issue persists.... ⇲

Default auto picture quality is blurry

Fix: Manually adjust the video quality. While watching a video, tap on the screen, select the settings icon (gear), and choose a higher quality o... ⇲

Black screens during live channels

Fix: Check your internet connection. Ensure you have a stable Wi-Fi connection or a strong cellular signal, as poor connectivity can cause black... ⇲

Inconsistent streaming quality control

Fix: Manually adjust video quality settings. While watching, tap on the screen, select the settings icon (gear), and choose a quality that suits... ⇲
 
Bugs issue

Program stops after 40 minutes

Fix: Check for any app settings that may limit playback time. Go to the app settings and look for any options related to playback or sleep timers... ⇲
 
Audio issue

Audio cuts out when skipping

Fix: Avoid skipping too quickly. Allow the app a moment to buffer before skipping ahead to ensure the audio syncs properly. OR Check for updat... ⇲
 
Search issue

Difficulty finding recently recorded programs

Fix: Use the search function within the app. Tap on the search icon and type in the name of the show or program you recorded to quickly locate it... ⇲
 
UI issue

Complicated channel changing process

Fix: Familiarize yourself with the channel guide. Spend some time exploring the channel guide to understand how to navigate it more efficiently.... ⇲

Lack of delete and mark as watched buttons

Fix: Use the app's settings to manage your recordings. Go to the Library section, select the program, and look for options to manage recordings o... ⇲

No 15-second fast forward option

Fix: Use the 30-second skip feature. While it may not be exactly 15 seconds, you can use the 30-second skip button to move through content more q... ⇲
 
Customization issue

Inability to hide unwanted channels

Fix: Create a custom channel lineup. Go to the settings in the app and look for options to customize your channel lineup, allowing you to priorit... ⇲
 
Slow issue

Slow response when closing shows

Fix: Close other background apps. Double-tap the home button and swipe away any apps you are not using to free up resources on your iPhone. OR... ⇲
 
Ads issue

Commercials during recorded shows

Fix: Use the fast forward feature. When watching a recorded show, use the fast forward button to skip through commercials more quickly. OR Che... ⇲
 
Privacy issue

Location data mining concerns

Fix: Adjust location settings. Go to Settings > Privacy > Location Services and set YouTube TV to 'While Using the App' or 'Never' to limit locat... ⇲
 
Settings issue

Records all episodes instead of new ones

Fix: Change your recording settings. Go to the settings in the app and look for options related to recording preferences, ensuring you select 'Ne... ⇲
 
Crashes issue

Frequent app crashes during commercials

Fix: Clear the app cache. Go to Settings > General > iPhone Storage, find YouTube TV, and select 'Offload App' to clear the cache and potentially... ⇲
 
Payments issue

High monthly cost with limited channels

Fix: Review your subscription plan. Go to the app settings and check if there are any options to downgrade or customize your plan to better fit y... ⇲
 
Compatibility issue

Limited channel selection for specific interests

Fix: Explore alternative streaming services. Research other streaming platforms that may offer the channels you are interested in and consider su... ⇲
 
Account issue

Difficulties with account management after moving

Fix: Update your location settings. Go to the app settings and update your home location to reflect your new address, which may help with channel... ⇲
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 what users are saying
Good experience
64.8%

Bad experience
26.6%

Neutral
8.6%

~ from our NLP analysis of 54,653 combined software ratings.

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 Private Data YouTube TV collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • Contacts
    • User Content
    • Search History
    • Browsing History
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data