fix problems on Frndly TV [iphone]

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—— Run into issues on Frndly TV? Get help pending when official support gets back to you!

Frndly TV
Info:
company: Frndly TV, Inc
: https://watch.frndlytv.com/privacy-policy.html
: frndlytv.com
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Search issue

Search function does not prioritize user recordings

Fix: 1. Use specific keywords related to your recordings when searching. For example, include the show name and episode title. 2. Try using filte... ⇲

Inconsistent search results

Fix: 1. Use specific titles or keywords when searching to improve accuracy. 2. Clear the app cache and data by offloading the app and reinstallin... ⇲
 
UI issue

Cannot select multiple recordings to delete

Fix: 1. Go to the recordings section and delete recordings one by one by swiping left on each recording and tapping 'Delete'. 2. If you have many... ⇲

Inability to fast forward through commercials

Fix: 1. Use the rewind and play buttons to skip through commercials manually. 2. If available, check if there is a 'skip' option that appears dur... ⇲

Interface changes lack functionality

Fix: 1. Familiarize yourself with the new interface by exploring all menus and options. 2. Look for any tutorials or help sections within the app... ⇲

Difficulties typing email address in app

Fix: 1. Ensure your keyboard settings are correct by going to Settings > General > Keyboard and checking for any issues. 2. Try using a different... ⇲

Cluttered home page with irrelevant information

Fix: 1. Explore the app settings to see if there are options to customize your home page or hide certain sections. 2. Use the search function to... ⇲
 
Freezing issue

Constant buffering and freezing

Fix: 1. Ensure you have a strong and stable internet connection. Test your speed using a speed test app. 2. If your connection is slow, try movin... ⇲
 
Crashes issue

Frndly TV crashes when transitioning between episodes

Fix: 1. Clear the app cache by going to Settings > General > iPhone Storage > Frndly TV and selecting 'Offload App'. This will free up space and... ⇲
 
Video issue

No option to expand video to full screen on mobile devices

Fix: 1. Check if there is a full-screen icon on the video player interface. If not, try rotating your device to landscape mode, which may trigger... ⇲

Closed captioning issues with Chromecast

Fix: 1. Ensure that closed captions are enabled in the Frndly TV app settings before casting. 2. Check your Chromecast settings to ensure caption... ⇲

Black screen or paused screen during playback

Fix: 1. Restart the app and try playing the content again. 2. Check your internet connection to ensure it is stable and fast enough for streaming... ⇲

No picture-in-picture mode available

Fix: 1. Check if your iPhone supports picture-in-picture mode by going to Settings > General > Picture in Picture and ensuring it is enabled. 2.... ⇲
 
Syncing issue

Recording does not save watch progress

Fix: 1. Manually note your progress and resume watching from that point in the recording. 2. Check if there are any settings in the app related t... ⇲
 
Settings issue

No parental controls available

Fix: 1. Monitor viewing habits manually and set guidelines for content that can be watched. 2. Use device-level parental controls by going to Set... ⇲

No option to record new episodes only

Fix: 1. Manually manage your recordings by deleting old episodes after watching them to keep your library organized. 2. Check if there are any se... ⇲
 
Updates issue

Frequent app updates without resolving issues

Fix: 1. Keep the app updated to the latest version, as updates may eventually resolve existing issues. 2. Check the app's update notes for any fi... ⇲
 
Ads issue

Repetitive commercials during streaming

Fix: 1. Take note of the times when commercials play and try to watch during off-peak hours when fewer ads may be shown. 2. Consider recording sh... ⇲
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 what users are saying
Good experience
57.9%

Bad experience
28.9%

Neutral
13.2%

~ from our NLP analysis of 2,058 combined software ratings.

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 Private Data Frndly TV collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • Search History
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data