fix problems on Crunchyroll [iphone]

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Crunchyroll
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company: Crunchyroll, LLC
: https://www.crunchyroll.com/help/
: www.crunchyroll.com
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Slow issue

Slow ad loading times

Fix: 1. Clear the app cache by going to Settings > General > iPhone Storage > Crunchyroll > Offload App. This will remove the app but keep its do... ⇲
 
Compatibility issue

Inconsistent episode availability

Fix: 1. Check the official Crunchyroll website or app for updates on episode releases, as some shows may have delayed availability. 2. Clear the... ⇲

Limited access to older anime titles

Fix: 1. Use the search function to find specific older titles, as they may not be prominently displayed. 2. Check if older titles are available o... ⇲
 
Customization issue

No user profiles for multiple viewers

Fix: 1. Create separate accounts for each viewer if possible, using different email addresses. 2. Use the watchlist feature to manage what each u... ⇲

Lack of skip intro and continue next episode features

Fix: 1. Manually skip the intro by using the seek bar to fast forward. 2. Use the 'Next Episode' button at the end of each episode to continue wa... ⇲

Removal of comments and user reviews

Fix: 1. Engage with the community on social media platforms or forums to discuss shows and share opinions. 2. Use other platforms that still supp... ⇲
 
UI issue

Poor organization of content

Fix: 1. Use the search bar to find specific titles or genres instead of browsing. 2. Create a watchlist to keep track of shows you want to watch.... ⇲

No picture-in-picture mode

Fix: 1. Use the app in split-screen mode if your iPhone supports it, allowing you to multitask. 2. Check for updates in the app, as this feature... ⇲
 
Account issue

Issues with logging out of devices

Fix: 1. Go to Settings in the app and select 'Log Out'. If it doesn't work, try uninstalling and reinstalling the app. 2. Clear the app cache and... ⇲

Problems with premium trial activation

Fix: 1. Ensure you are using a valid payment method and that your account is in good standing. 2. Log out and log back in to refresh your account... ⇲
 
Security issue

No two-factor authentication

Fix: 1. Use a strong, unique password for your account to enhance security. 2. Regularly monitor your account for any unauthorized access. OR... ⇲
 
Support issue

Limited customer service options

Fix: 1. Check the FAQ section on the Crunchyroll website for common issues and solutions. 2. Use social media platforms to reach out for support,... ⇲
 
Ads issue

Ads shown after anime openings

Fix: 1. Consider subscribing to the premium version to avoid ads entirely. 2. If you are already a premium user, log out and log back in to refre... ⇲
 
Glitches issue

Glitches causing episodes to not load

Fix: 1. Restart the app and try loading the episode again. 2. Check for app updates in the App Store and install any available updates. OR 1.... ⇲
 
Syncing issue

Inability to resume episodes where left off

Fix: 1. Manually note the episode and timestamp where you left off, and use the seek bar to resume. 2. Regularly check your watchlist to keep tra... ⇲

Difficulty in managing watchlist across devices

Fix: 1. Regularly sync your watchlist by logging into the same account on all devices. 2. Use a note-taking app to manually track your watchlist... ⇲
 
Video issue

Inability to watch dubbed versions consistently

Fix: 1. Use the search function to find dubbed versions of specific titles. 2. Check the settings to ensure you have selected the correct audio l... ⇲
 
Crashes issue

Frequent crashes on mobile devices

Fix: 1. Ensure your iPhone is updated to the latest iOS version. 2. Close other apps running in the background to free up resources. OR 1. Uni... ⇲
  Have a specific Problem? Resolve Your Issue below:
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Bad experience
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  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
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  2. Data Linked to You: The following data may be collected and linked to your identity:
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    • Diagnostics
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    • Diagnostics

  Cost of Subscriptions
  1. Fan: $7.99 Crunchyroll Premium Membership
  2. Mega Fan [Monthly]: $11.99 Get ad-free anime, offline viewing, and more!
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  6. Mega Fan [Annual]: $119.99 Crunchyroll Premium Membership
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