fix problems on HIDIVE [iphone]

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—— Run into issues on HIDIVE? Get help pending when official support gets back to you!

HIDIVE
Info:
company: HIDIVE, LLC
: https://support.hidive.com
: www.hidive.com
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Syncing issue
Inconsistent episode tracking

Fix: 1. Make sure you are logged into your account consistently across devices. This helps maintain your watch history. 2. If you notice discrepa... ⇲
 
Settings issue
Subtitles turn on automatically

Fix: 1. Go to the app settings and look for subtitle options. Disable the automatic subtitle feature if available. 2. Check your device's accessi... ⇲
No option to clear watch history

Fix: 1. Manually keep track of what you have watched and create a separate list to manage your viewing history. 2. If the app allows, consider ma... ⇲
Inability to remove shows from watchlist

Fix: 1. Try swiping left on the show in your watchlist to see if a delete option appears. 2. Check if there is an edit option in the watchlist th... ⇲
 
UI issue
Poor subtitle visibility

Fix: 1. Check the subtitle settings in the app to see if you can change the font size or color for better visibility. 2. Adjust the brightness of... ⇲
Watchlist feature displays limited items

Fix: 1. Regularly review and remove shows you no longer wish to track from your watchlist to make space for new content. 2. Check if there are an... ⇲
Difficult navigation and interface

Fix: 1. Familiarize yourself with the app layout by exploring all menus and options. 2. Use the search function to quickly find specific shows or... ⇲
No ability to jump forward or backward in increments

Fix: 1. Use the seek bar to manually drag to the desired point in the video. 2. Familiarize yourself with the app's controls to make navigation e... ⇲
Inability to access multiple seasons easily

Fix: 1. Use the search function to find specific seasons of a show instead of navigating through menus. 2. Check if the app has a 'Seasons' tab f... ⇲
 
Crashes issue
HIDIVE crashes frequently

Fix: 1. Ensure your app is updated to the latest version available in the App Store. 2. Clear the app cache by deleting and reinstalling the app... ⇲
 
Loading issue
Playback issues with loading

Fix: 1. Check your internet connection and switch between Wi-Fi and cellular data to see if the issue is related to connectivity. 2. Restart your... ⇲
Infinite loading wheel when starting episodes

Fix: 1. Check your internet connection and switch between Wi-Fi and cellular data to see if the issue is related to connectivity. 2. Restart the... ⇲
 
Bugs issue
Auto-play feature does not work properly

Fix: 1. Check the app settings to ensure that the auto-play feature is enabled. 2. Restart the app to see if this resolves the issue. OR 1. If... ⇲
 
Compatibility issue
Limited content availability on mobile app

Fix: 1. Check for any updates to the app that may include new content. 2. Use the desktop version of HIDIVE for a more extensive library if avail... ⇲
Poor performance on Apple TV

Fix: 1. Ensure your Apple TV is updated to the latest software version by going to Settings > System > Software Updates. 2. Restart your Apple TV... ⇲
 
Updates issue
HIDIVE has not been updated in years

Fix: 1. Regularly check the App Store for any updates to the HIDIVE app. 2. Clear your app cache by deleting and reinstalling the app to ensure y... ⇲
 
Login issue
Login issues with account credentials

Fix: 1. Double-check your username and password for any typos. 2. Use the 'Forgot Password' feature to reset your password if you are unable to l... ⇲
 
Customization issue
No user profiles or customization options

Fix: 1. Use the watchlist feature to create a personalized viewing experience by adding your favorite shows. 2. Keep a personal list of shows you... ⇲
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 what users are saying
Bad experience
74.6%

Good experience
19.8%

Neutral
5.6%

~ from our NLP analysis of 4,239 combined software ratings.

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 Private Data HIDIVE collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Monthly + Free Trial: $5.99 Access to the HIDIVE catalog + Free Trial!
  2. Monthly Subscription: $5.99 Full access to the HIDIVE catalog!
  3. Monthly + Free Trial: $5.99 Access to the HIDIVE catalog + Free Trial!
  4. Monthly Subscription + Trial: $5.99 Access to the HIDIVE catalog + Trial!
  5. Yearly Subscription + Trial!: $59.99 Free week+Access to HIDIVE for a full year!
  6. Direct Yearly Subscription: $59.99 Full access to the HIDIVE catalog for a year!
  7. Yearly Subscription + Trial!: $59.99 2 Free weeks + Access to HIDIVE for a year!
  8. Yearly Subscription + Trial!: $59.99 30 Free Days + Access to HIDIVE for a year!