fix problems on Black People Meet [iphone]

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—— Run into issues on Black People Meet? Get help pending when official support gets back to you!

Black People Meet
Info:
company: Match Group Americas, LLC
: https://www.blackpeoplemeet.com
: www.blackpeoplemeet.com
Chat with our AI-based Black People Meet Support
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Privacy issue

Inconsistent profile visibility

Fix: 1. Check Privacy Settings: Go to your profile settings and ensure that your visibility settings are set to 'Public' or 'Visible to all'. 2.... ⇲
 
Payments issue

Limited functionality without subscription

Fix: 1. Maximize Free Features: Familiarize yourself with all the free features available in the app. Use them to their fullest before considerin... ⇲

Messages not delivered without payment

Fix: 1. Use Free Messaging Features: If available, utilize any free messaging features or trial periods to communicate with matches. 2. Explore S... ⇲
 
Bugs issue

Repeated matches despite disinterest

Fix: 1. Adjust Your Preferences: Go to your match settings and ensure that your preferences are set correctly to avoid seeing profiles you are no... ⇲

Inaccurate match recommendations

Fix: 1. Update Profile Information: Ensure your profile is complete and accurately reflects your interests and preferences to improve match accur... ⇲
 
Uploads issue

Glitches in photo uploads

Fix: 1. Check File Size and Format: Ensure that the photos you are trying to upload meet the app's requirements for size and format. 2. Restart t... ⇲
 
UI issue

Outdated interface

Fix: 1. Update the App: Regularly check for updates in the App Store to ensure you have the latest version, which may include interface improveme... ⇲
 
Account issue

Inability to delete account via app

Fix: 1. Check Account Settings: Go to your account settings and look for an option to deactivate or delete your account. 2. Use the Website: If t... ⇲
 
Security issue

High number of fake profiles

Fix: 1. Report Fake Profiles: Use the reporting feature to flag any suspicious accounts you encounter. 2. Verify Profiles: Look for profiles with... ⇲

Frequent spam accounts

Fix: 1. Report Spam Accounts: Use the reporting feature to flag spam accounts to help improve the community. 2. Avoid Engaging: Do not engage wit... ⇲
 
Gameplay issue

Low-quality user interactions

Fix: 1. Set Clear Expectations: When messaging, be clear about your intentions and what you are looking for to attract like-minded individuals. 2... ⇲

Limited local matches

Fix: 1. Expand Search Radius: If the app allows, increase your search radius to find more matches outside your immediate area. 2. Engage in Local... ⇲
 
Support issue

Unresponsive customer support

Fix: 1. Check Help Section: Look for a help or FAQ section within the app that may address your concerns. 2. Use In-App Feedback: If available, u... ⇲
 
Settings issue

Profile settings not saved

Fix: 1. Ensure App is Updated: Make sure you are using the latest version of the app, as updates may fix bugs related to saving settings. 2. Rest... ⇲
 
Ads issue

Excessive ads and promotions

Fix: 1. Consider Subscription: If ads are disruptive, consider subscribing to a premium version of the app, which may reduce or eliminate ads. 2.... ⇲
 
Customization issue

Lack of user-friendly features

Fix: 1. Familiarize Yourself with the App: Spend some time exploring the app to understand its features better. 2. Use Help Section: Check if the... ⇲
 
Slow issue

Slow loading times

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection. Switch between Wi-Fi and mobile data to see if it improves loadi... ⇲
 
Search issue

Inability to customize search criteria

Fix: 1. Use Available Filters: Make sure to utilize any existing filters in the app to customize your search as much as possible. 2. Provide Feed... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
73.5%

Bad experience
16.0%

Neutral
10.6%

~ from our NLP analysis of 16,784 combined software ratings.

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 Private Data Black People Meet collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Sensitive Info
    • Other Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

  Cost of Subscriptions
  1. Access to Premium Features: $18.99 Access to premium features
  2. Access to Premium Features: $18.99 Access to premium features
  3. Access to Premium Features: $38.99 Access to premium features
  4. Access to Premium Features: $38.99 Access to premium features
  5. Access to Premium Features: $69.99 Access to premium features
  6. 1 Month Standard: $29.99 1 Month Standard
  7. Super Like 15 Pack: $4.99 Super Like 15 Pack
  8. Boost: $2.99 Boost 1 Pack
  9. Access to Premium Features: $69.99 Access to premium features
  10. 1 Month - CA, Premium Feature: $16.99 Premium feature access