fix problems on BLK [iphone]

—— Run into issues on BLK? Get help pending when official support gets back to you!

BLK: Black Singles' Dating App

Info:

company: Affinity Apps, LLC

: https://www.blk-app.com/frequently-asked-questions

: www.blk-app.com

Chat with our AI-based BLK Support

🛠️ Resolved Issues on iPhone:

—— Does any problem match yours? click to get a solution tailored for you

Privacy concerns regarding account termination explanations

Fix: To protect your privacy, review the app's privacy policy to understand how your data is handled and what information is shared. This can hel... »»

2% of users had this problem

Location settings not functioning properly

Fix: Check your device's location settings to ensure that location services are enabled for the BLK app. Go to your iPhone's Settings > Privacy >... »»

17% of users had this problem

Privacy issue

Lack of detailed user profiles

Fix: To enhance your profile, take the time to fill out all available sections, including interests, hobbies, and a bio. This can encourage other... »»

Limited features compared to other dating apps

Fix: Maximize the use of the features available to you by fully engaging with the app's functionalities, such as profile optimization and active... »»

Customization issue

No option to indicate travel mode

Fix: If you are traveling and want to indicate your location, consider updating your profile to reflect your current city or location temporarily... »»

Limited matching options

Fix: To increase your matching options, consider broadening your search criteria in the app settings. This may include adjusting age ranges, dist... »»

Account issue

Account disabling without clear reason

Fix: If your account has been disabled, first check your email for any communication from BLK regarding the reason for the action. Sometimes, the... »»

Inconsistent account verification process

Fix: If you are having trouble with account verification, ensure that you are following the verification steps precisely as outlined in the app.... »»

Frequent account terminations for no apparent reason

Fix: Review the app's community guidelines to ensure you are not inadvertently violating any rules. Make sure your profile and interactions align... »»

Support issue

Poor customer service response times

Fix: To expedite your support request, ensure that you provide all necessary information in your initial message, including your account details,... »»

Security issue

High number of fake profiles

Fix: To avoid interacting with fake profiles, look for verified accounts or profiles with complete information and photos. If you encounter a sus... »»

Poor moderation of user content

Fix: If you encounter inappropriate content, use the app's reporting feature to flag it for review. This helps improve the community and encourag... »»

Unclear terms of service violations

Fix: Take the time to read the app's terms of service thoroughly to understand what constitutes a violation. This can help you avoid actions that... »»

Payments issue

Limited access to features without payment

Fix: Explore the free features available in the app and maximize their use. For example, focus on optimizing your profile and engaging with users... »»

Inability to see who liked your profile without payment

Fix: While you may not be able to see who liked your profile without payment, you can increase your visibility by actively liking and engaging wi... »»

Hidden matches to encourage payment

Fix: While you may not be able to see all matches without payment, focus on engaging with users you can see and maximize your interactions with t... »»

Glitches issue

Technical glitches causing app lag

Fix: If you experience lag, try closing other apps running in the background to free up memory. You can do this by double-tapping the home button... »»

Settings issue

Misleading distance settings

Fix: Check your location settings and ensure that the app is using your current location accurately. You can also manually adjust your search rad... »»

UI issue

Inconsistent profile display formatting

Fix: If you notice formatting issues, try clearing the app's cache by uninstalling and reinstalling it. This can help reset any display issues th... »»

Bugs issue

Lack of engagement from users

Fix: To increase engagement, consider actively liking and messaging users rather than waiting for them to reach out to you. This proactive approa... »»

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

88.2%

Bad experience

6.4%

Neutral

5.4%

~ from our NLP analysis of 456,185 combined software ratings.

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Spill-App

Private Data BLK collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Location
- Contact Info
- User Content
- Identifiers
- Usage Data
- Sensitive Info
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics

Cost of Subscriptions

Elite 1 Week: $19.99 Elite 1 Week
1 week Elite membership: $17.99 Elite Membership - 1 Week
Boost - 1 Pack: $2.99 Boost - 1 Pack
1 month Elite membership: $19.99 Elite Membership - 1 Month
1 month Elite membership: $29.99 Elite Membership - 1 Month
Really Like - 5 Pack: $2.99 Really Like - 5 Pack
Super Like - 5 Pack: $4.99 Super Like - 5 Pack
1 month Elite membership: $19.99 Elite Membership - 1 Month
Boost 1 Pack: $3.99 Boost 1 Pack
1 month premium membership: $9.99 Premium Membership - 1 Month