fix problems on Skyscanner [iphone]

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—— Run into issues on Skyscanner? Get help pending when official support gets back to you!

Skyscanner – travel deals
Info:
company: Skyscanner
: https://help.skyscanner.net/hc/en-us
: www.skyscanner.com
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Notifications issue

Poor notification control

Fix: 1. Adjust notification settings: Go to your iPhone Settings > Notifications > Skyscanner and customize how you receive notifications (e.g.,... ⇲

Unclear notifications for price changes

Fix: 1. Check notification settings: Go to your iPhone Settings > Notifications > Skyscanner and ensure notifications are enabled. 2. Review app... ⇲
 
Customization issue

Limited flight selection options

Fix: 1. Use flexible date search: When searching for flights, select the option for flexible dates to see a wider range of flight options. 2. Bro... ⇲

Limited geographical airport selection

Fix: 1. Use the 'Nearby Airports' feature: When searching for flights, look for an option to include nearby airports to expand your search. 2. Ma... ⇲

No option to filter out basic economy

Fix: 1. Use the fare type filter: If available, use the filter options to select only the fare types you prefer. 2. Manually check fare details:... ⇲

Lack of flexibility in round trip flight selection

Fix: 1. Use the multi-city option: If available, consider using the multi-city search feature to create more flexible itineraries. 2. Search one-... ⇲
 
UI issue

Confusing user interface

Fix: 1. Familiarize yourself with the app: Spend some time exploring the app's features and layout to understand where everything is located. 2.... ⇲

Difficulty in accessing flight details

Fix: 1. Use the 'My Trips' feature: If you have booked a flight, check the 'My Trips' section in the app for all relevant details. 2. Take screen... ⇲
 
Pricing issue

Lack of clarity on basic economy fares

Fix: 1. Read fare details carefully: When selecting a flight, click on the fare type to see what is included and what is not. 2. Use the filter o... ⇲
 
Support issue

Issues with third-party booking agencies

Fix: 1. Verify third-party agencies: Before booking, research the agency's reputation online to ensure they are reliable. 2. Use Skyscanner's dir... ⇲

No response from customer service

Fix: 1. Use in-app support: Check if the app has a support or help section where you can submit inquiries. 2. Try different contact methods: If y... ⇲
 
Bookings issue

Problems with booking confirmation

Fix: 1. Check your email: Ensure that the email address linked to your Skyscanner account is correct and check your spam folder for confirmation... ⇲

Inconsistent flight availability

Fix: 1. Refresh the app: Close and reopen the app to refresh the flight listings. 2. Search at different times: Flight availability can change fr... ⇲
 
Crashes issue

Skyscanner crashes or freezes

Fix: 1. Restart your iPhone: A simple restart can often resolve app crashes. 2. Update the app: Ensure you have the latest version of Skyscanner... ⇲
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 what users are saying
Good experience
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Neutral
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Bad experience
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~ from our NLP analysis of 458,388 combined software ratings.

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 Private Data Skyscanner collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics