fix problems on LA Times [iphone]

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LA Times
Info:
company: Los Angeles Times Communications LLC
: https://www.latimes.com/lat-ios-app-faq
: www.latimes.com
Chat with our AI-based LA Times Support
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Updates issue

Outdated articles displayed

Fix: 1. Refresh the app by pulling down on the main feed to ensure you are viewing the latest content. 2. Check your internet connection to ensur... ⇲
 
UI issue

Difficult to read articles in app

Fix: 1. Adjust the text size by going to Settings > Display & Brightness > Text Size and increase the size for better readability. 2. Use the 'Re... ⇲

Scrolling issues after reading articles

Fix: 1. Close the app and reopen it to reset the scrolling functionality. 2. Ensure that your iPhone's software is up to date by going to Setting... ⇲

Inability to print articles easily

Fix: 1. Use the 'Share' feature in the app to send the article to your email or a note-taking app, then print from there. 2. Check if there is a... ⇲

LA Times design not user-friendly

Fix: 1. Familiarize yourself with the app layout by exploring all sections and features. 2. Check for any tutorials or help sections within the a... ⇲
 
Account issue

Subscription recognition problems

Fix: 1. Log out of your account in the app and log back in to refresh your subscription status. 2. Ensure that you are using the same Apple ID th... ⇲

Inability to restore subscription easily

Fix: 1. Log out of the app and log back in to refresh your subscription status. 2. Check your subscription status in the App Store under your acc... ⇲
 
Payments issue

Frequent paywall prompts for subscribers

Fix: 1. Log out of the app and log back in to refresh your subscription status. 2. Ensure that your subscription is active by checking in the App... ⇲
 
Notifications issue

Inconsistent notification settings

Fix: 1. Go to Settings > Notifications > LA Times and ensure that notifications are enabled. Adjust the settings to your preference. 2. Within th... ⇲
 
Loading issue

Images fail to load properly

Fix: 1. Check your internet connection to ensure it is stable. Switch between Wi-Fi and cellular data to see if the issue persists. 2. Close the... ⇲
 
Search issue

Limited article search functionality

Fix: 1. Use specific keywords or phrases when searching to improve results. 2. Check if there are any filters or categories that can be adjusted... ⇲
 
Ads issue

Ads obstructing content

Fix: 1. Try closing and reopening the app to see if the ads refresh and reposition correctly. 2. Check if there is an option in the app settings... ⇲
 
Audio issue

Playback speed options missing

Fix: 1. Check the app settings to see if there are any audio playback options that can be adjusted. 2. Ensure that the app is updated to the late... ⇲
 
Customization issue

Content not tailored to user interests

Fix: 1. Explore the app settings to see if there are options to customize your news feed based on your interests. 2. Engage with articles by liki... ⇲

Lack of customization options for layout

Fix: 1. Explore the app settings to see if there are any layout customization options available. 2. Adjust text size and background color for a m... ⇲
 
Bugs issue

Frequent bugs and glitches

Fix: 1. Ensure that your app is updated to the latest version, as updates often fix bugs. 2. Clear the app cache by going to Settings > General >... ⇲
 
Downloads issue

Difficulty accessing downloaded editions offline

Fix: 1. Ensure that the downloaded editions are fully downloaded by checking the download status in the app. 2. Restart the app to refresh the of... ⇲
 
Compatibility issue

Poor integration with web version

Fix: 1. Use the same login credentials for both the app and the web version to ensure a seamless experience. 2. Bookmark frequently accessed sect... ⇲
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 what users are saying
Good experience
90.9%

Bad experience
5.5%

Neutral
3.7%

~ from our NLP analysis of 19,579 combined software ratings.

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 Private Data LA Times collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data

  Cost of Subscriptions
  1. Unlimited Digital Access: $15.99 Free 1 month trial, then $15.99 / month.
  2. Unlimited Digital Access: $5.99 Get unlimited access to all LA Times stories in Apple News, our iOS app, and latimes.com.
  3. News App Only: $4.99 Enjoy the LA Times app without limits.
  4. Stage News App Only: $4.99 Enjoy the LA Times app without limits.
  5. Unlimited Access - Stage App: $7.99 Unlimited Digital Access - Stage App