fix problems on Dailymotion Video App [iphone]

—— Run into issues on Dailymotion Video App? Get help pending when official support gets back to you!

Dailymotion Video App

Info:

company: Dailymotion S.A.

: http://www.dailymotion.com/feedback

: www.dailymotion.com

Chat with our AI-based Dailymotion Video App Support

🛠️ Common Dailymotion Video App Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

app freezes while watching stream

Fix: 1. Close the app completely by double-tapping the home button and swiping up on the Dailymotion app. 2. Restart your iPhone to clear any tem... ⇲

video progress not saved when app is closed

Fix: 1. Make sure you are logged into your Dailymotion account. Progress saving is often linked to user accounts. 2. Check the app settings to se... ⇲

Updates issue

recently watched list not updating correctly

Fix: 1. Log out of your Dailymotion account and log back in. This can refresh your account data and may resolve the issue. 2. Clear the app cache... ⇲

Ads issue

ads play in the middle of videos and restart them

Fix: 1. Check if there is a premium subscription option available that allows ad-free viewing. If so, consider subscribing. 2. If ads are interru... ⇲

frequent and excessive ads

Fix: 1. Consider using the app during times when fewer ads are typically shown, such as early mornings or late evenings. 2. Look for any settings... ⇲

inconsistent ad skipping functionality

Fix: 1. Pay attention to the ad formats; some may not allow skipping. Try to watch ads fully to see if this improves future ad experiences. 2. Cl... ⇲

Search issue

search feature only shows limited results

Fix: 1. Try using more specific keywords or phrases in your search to yield better results. 2. Check if there are any filters applied that may li... ⇲

error messages when searching for content

Fix: 1. Restart the app and try searching again. Sometimes, temporary glitches can cause errors. 2. Check your internet connection to ensure it i... ⇲

Compatibility issue

casting feature not working

Fix: 1. Ensure that both your iPhone and the casting device (like Chromecast) are connected to the same Wi-Fi network. 2. Restart both your iPhon... ⇲

no AirPlay option available

Fix: 1. Ensure that both your iPhone and the AirPlay device are on the same Wi-Fi network. 2. Restart both devices to refresh the connection and... ⇲

UI issue

navigation issues with features hard to find

Fix: 1. Familiarize yourself with the app layout by exploring each section. Take note of where features are located. 2. Check the app's help or t... ⇲

Crashes issue

app crashes or requires restart

Fix: 1. Ensure your iPhone is updated to the latest iOS version, as compatibility issues can cause crashes. 2. Delete and reinstall the Dailymoti... ⇲

Downloads issue

download feature not functioning

Fix: 1. Check if you have enough storage space on your iPhone. Go to Settings > General > iPhone Storage to manage your storage. 2. Ensure you ar... ⇲

Privacy issue

playlists default to private

Fix: 1. Go to your playlist settings and manually change the privacy settings to public or unlisted as needed. 2. Check if there is an option in... ⇲

Screen issue

full screen mode issues

Fix: 1. Ensure your iPhone is updated to the latest iOS version, as updates can fix bugs related to full-screen functionality. 2. Try rotating yo... ⇲

Video issue

video playback quality issues

Fix: 1. Check your internet connection speed. If it is slow, consider switching to a faster network. 2. In the app settings, look for video quali... ⇲

Audio issue

app does not allow background play

Fix: 1. Check the app settings to see if there is an option to enable background play. If not, this may be a limitation of the app. 2. Consider u... ⇲

Registration issue

user ID requirement is unnecessary

Fix: 1. If you prefer not to create an account, explore if the app allows guest access for limited features. 2. Check the app's privacy policy to... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

87.2%

Bad experience

8.4%

Neutral

4.4%

~ from our NLP analysis of 12,078 combined software ratings.

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Private Data Dailymotion Video App collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Location
- Browsing History
- Identifiers
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Location
- Contact Info
- User Content
- Search History
- Browsing History
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Diagnostics