fix problems on AsianCrush [iphone]

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—— Run into issues on AsianCrush? Get help pending when official support gets back to you!

AsianCrush - Movies & TV
Info:
company: Cinedigm
: http://support.cineverse.com
Chat with our AI-based AsianCrush Support
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Bugs issue

Does not save progress

Fix: 1. Ensure you are logged in: Make sure you are logged into your account, as progress is often saved to your user profile. 2. Check for app... ⇲
 
Ads issue

Too many ads

Fix: 1. Use the app during off-peak hours: Try using the app at different times of the day when ad traffic may be lower. 2. Check for premium op... ⇲

Repetitive ads

Fix: 1. Clear app cache: Offload the app from Settings > General > iPhone Storage > AsianCrush, then reinstall it to refresh ad content. 2. Use... ⇲

Ads freeze during playback

Fix: 1. Restart the app: Close the app completely and reopen it to see if the issue persists. 2. Check your internet connection: Ensure you have... ⇲

Ads interrupt viewing too often

Fix: 1. Use the app during off-peak hours: Try using the app at different times of the day when ad traffic may be lower. 2. Check for premium op... ⇲

No option to remove ads for premium users

Fix: 1. Check subscription details: Review your subscription plan to ensure it includes ad removal. 2. Restart the app: Close the app and reopen... ⇲
 
Customization issue

No watchlist feature

Fix: 1. Use bookmarks: If available, use any bookmarking feature to save shows or movies you want to watch later. 2. Create a manual list: Keep... ⇲

No 10-second skip option

Fix: 1. Use the seek bar: Manually drag the seek bar to skip ahead or back. 2. Check for updates: Regularly check for app updates that may intro... ⇲
 
UI issue

Inconsistent subtitle display

Fix: 1. Check subtitle settings: Go to the app settings and ensure subtitles are enabled and set to your preferred language. 2. Restart the app:... ⇲
 
Crashes issue

AsianCrush closes unexpectedly

Fix: 1. Restart your device: Sometimes, a simple restart can resolve app crashes. 2. Update the app: Check the App Store for any available updat... ⇲
 
Loading issue

Poor video loading times

Fix: 1. Check your internet connection: Ensure you have a strong and stable internet connection. Consider switching to Wi-Fi if you are using mob... ⇲
 
Glitches issue

Glitches in the interface

Fix: 1. Restart the app: Close the app completely and reopen it to see if the glitches persist. 2. Update the app: Check the App Store for any a... ⇲
 
Search issue

Difficult to find previously watched content

Fix: 1. Use the search feature: Utilize the search function to find previously watched titles. 2. Check your account history: If available, chec... ⇲
 
Support issue

Limited customer support

Fix: 1. Use in-app help: Check if there is a help or FAQ section within the app for common issues. 2. Explore online forums: Look for user forum... ⇲
 
Audio issue

Sound issues after ads

Fix: 1. Restart the app: Close the app completely and reopen it to see if the sound issue resolves. 2. Check device volume: Ensure your device v... ⇲
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 what users are saying
Good experience
90.8%

Bad experience
4.7%

Neutral
4.4%

~ from our NLP analysis of 23,476 combined software ratings.

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 Private Data AsianCrush collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. AsianCrush Premium 30: $4.99 Unlimited Ad-Free Access of all Videos
  2. AsianCrush+ Year 30 Day Trial: $49.99 Unlimited Ad-free access to all videos