A. 1. Review the app's FAQ or help section to understand what services are available without visiting an agency. 2. If you need to access services that require an agency visit, plan your visit during off-peak hours to minimize wait times.
B. 1. Explore the app for any online verification options that may allow you to access more services without a visit. 2. If possible, gather all necessary documents and information before your visit to expedite the process.